A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.
About Coreio Inc.
Coreio, is a leading provider of IT Infrastructure and Operations services with 30+ years' experience servicing complex infrastructure environments.
We specialize in helping organizations implement ServiceNow. Our implementation team has decades of experience consulting on ServiceNow initiatives; on a project basis and with enterprise deployments. Our team of highly experienced, visionary ServiceNow practitioners can embed themselves within your IT team to help you leverage ServiceNow to its greatest potential immediately, and as your usage evolves.
ServiceNow is the ITSM tool we rely on to operate our own service management internally as well as for our client base. It is the engine that drives our business and we have the experience and vision to deliver it to our clients via our offerings:
• Solutions & Implementations
• Platform Support
• Specialized Technical Resources & Ongoing Consulting
• ServiceNow Reseller
• ServiceNow Managed Service Provider (MSP)
ServiceNow Expertise
-
Certified Technical Architect (CTA)
1
Product Line Certifications
Customer Service Management
- Certified Implementation Specialist – Customer Service Management 3
- Certified Implementation Specialist – Field Service Management 1
- Suite Certification - CSM Professional 1
Governance, Risk and Compliance
- Certified Implementation Specialist – Risk and Compliance 1
HR Service Delivery
- Suite Certification - HR Professional 1
IT Asset Management
- Certified Implementation Specialist – Hardware Asset Management 1
- Certified Implementation Specialist – Software Asset Management 1
IT Operations Management
- Certified Implementation Specialist – Discovery 1
- Certified Implementation Specialist – Event Management 1
IT Service Management
- Certified Implementation Specialist – IT Service Management 7
- Suite Certification - ITSM Professional 4
Now Platform App Engine
- ServiceNow Certified Application Developer 7
Country and Region Coverage
ServiceNow Implementation Territories
-
AMS
Canada
ServiceNow Resale Territories
-
AMS
Canada, United States
-
EMEA
South Africa
ServiceNow Service Provider Territories
-
AMS
Canada
Partner Locations
-
AMS
Canada
Headquarters
Woodbridge, Ontario, Canada
ServiceNow Assure
SERVICENOW PARTNER TYPE
- Build Advanced Platform
- Consulting & Implementation Elite
- Reseller Elite
- Service Provider Elite
Product Line Achievements
- Now Platform App Engine
- IT Service Management
Industry
Customer Satisfaction Score
4.62 out of 5 from Responses
ServiceNow Store
What is this?
The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.
How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
ServiceNow partnership with designated partner practices:
Reseller: Partners that resell ServiceNow product licenses and services
Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services
Service Provider: Partners managing and operating ServiceNow instances on behalf of end clients
Build: Partners building and distributing applications and integrations for the ServiceNow Platform
Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years
Specialist: Partners with a fast-developing NOW practice that exhibits some capability and success measures
Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures
Elite: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions
Global Elite: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions
ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)