Coreio Inc.

Coreio is a leading Canadian provider of IT Infrastructure and Operations services, assisting organizations with all of their ServiceNow needs

About Coreio Inc.

Coreio, is a leading provider of IT Infrastructure and Operations services with 30+ years' experience servicing complex infrastructure environments. We specialize in helping organizations implement ServiceNow. Our implementation team has decades of experience consulting on ServiceNow initiatives; on a project basis and with enterprise deployments. Our team of highly experienced, visionary ServiceNow practitioners can embed themselves within your IT team to help you leverage ServiceNow to its greatest potential immediately, and as your usage evolves. ServiceNow is the ITSM tool we rely on to operate our own service management internally as well as for our client base. It is the engine that drives our business and we have the experience and vision to deliver it to our clients via our offerings: • Solutions & Implementations • Platform Support • Specialized Technical Resources & Ongoing Consulting • ServiceNow Reseller • ServiceNow Managed Service Provider (MSP)

Product Line Certifications

Customer Service Management
  • Certified Implementation Specialist – Customer Service Management 4
  • Certified Implementation Specialist – Field Service Management 1
  • Suite Certification - CSM Professional 3
HR Service Delivery
  • Suite Certification - HR Professional 1
IT Asset Management
  • Certified Implementation Specialist – Software Asset Management 1
IT Operations Management
  • Certified Implementation Specialist – Discovery 2
  • Certified Implementation Specialist – Event Management 1
IT Service Management
  • Certified Implementation Specialist – IT Service Management 8
  • Suite Certification - ITSM Professional 6
Now Platform App Engine
  • ServiceNow Certified Application Developer 5

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    Canada

ServiceNow Resale Territories

  • AMS

    Canada, United States

  • EMEA

    South Africa

ServiceNow Service Provider Territories

  • AMS

    Canada

Partner Locations

  • AMS

    Canada

ServiceNow Assure

Headquarters

Woodbridge, Ontario, Canada

ServiceNow Partner Type

Sales, Service Provider, Services, Technology

Product Line Achievements

IT Service Management, Now Platform App Engine

Customer Satisfaction Score

4.88 out of 5 from Responses

ServiceNow Store

Store Application(s)

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.