Crossfuze is an Elite Partner Recognized by ServiceNow for Excellence

About Crossfuze

With over 2,500 projects delivered, Crossfuze creates ServiceNow performance victories as a habit. We are a multiple global award winner recognized by ServiceNow for customer service and implementation excellence. Our customer stories come from over a decade of customer wins by leveraging Crossfuze’s advisory, implementation, OCM planning, and post-delivery ServiceNow support services. Our customer list includes companies that are using ServiceNow to its fullest potential to create digital workflow experiences. By understanding your unique situation and goals, we can use the ServiceNow platform to deliver improved performance. With expertise, a collaborative mindset, and using proven steps, we will get you the ServiceNow vision, velocity, and victory you want. Our bar is higher than most, and we can’t wait to get started on your ServiceNow success story. Please visit us at or reach out to us at

ServiceNow Designations & Awards

Consulting And Implementation Partner
Reseller Partner
Service Provider Partner
Build Partner
Built With ServiceNow Offerings

Offerings and Solutions

view more - Legal Secretarial Services
Technology Excellence
Legal Secretarial Services

ServiceNow Expertise

  • Certified Master Architect (CMA)

    Certified Master Architect (CMA)

  • Certified Technical Architect (CTA)

    Certified Technical Architect (CTA)



  • Presales Accreditation
  • Sales Accreditation
  • Delivery Accreditation

Product Line Certifications

Customer Service Management
  • Certified Implementation Specialist – Customer Service Management 24
  • Certified Implementation Specialist – Field Service Management 12
  • Suite Certification - CSM Professional 20
Governance, Risk and Compliance
  • Certified Implementation Specialist – Risk and Compliance 3
  • Certified Implementation Specialist – Vendor Risk Management 3
HR Service Delivery
  • Certified Implementation Specialist – Human Resources 27
  • Suite Certification - HR Professional 23
IT Asset Management
  • Certified Implementation Specialist – Hardware Asset Management 10
  • Certified Implementation Specialist – Software Asset Management 5
IT Operations Management
  • Certified Implementation Specialist – Cloud Provisioning and Governance 2
  • Certified Implementation Specialist – Discovery 14
  • Certified Implementation Specialist – Event Management 7
  • Certified Implementation Specialist – Service Mapping 6
IT Service Management
  • Certified Implementation Specialist – IT Service Management 56
  • Suite Certification - ITSM Professional 40
Now Platform App Engine
  • Certified Implementation Specialist – Service Provider 9
  • ServiceNow Certified Application Developer 32
Security Operations
  • Certified Implementation Specialist – Security Incident Response 4
  • Certified Implementation Specialist – Vulnerability Response 3
Strategic Portfolio Management
  • Certified Implementation Specialist – Application Portfolio Management 6
  • Certified Implementation Specialist – Project Portfolio Management 13

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    Canada, United States

  • EMEA

    United Kingdom

ServiceNow Resale Territories

  • AMS

    Cayman Islands, Canada, United States

  • EMEA

    Ireland, The Netherlands, United Kingdom, Denmark

ServiceNow Service Provider Territories

  • AMS

    United States

Partner Locations

  • AMS

    Canada, United States

  • EMEA

    United Kingdom


Golden Valley, Minnesota, United States

ServiceNow Assure

  • Build Advanced Platform
  • Consulting & Implementation Elite
  • Reseller Elite
  • Service Provider Elite
  • Built with ServiceNow Offerings
Product Line Achievements
  • IT Operations Management
  • Governance, Risk and Compliance
  • IT Asset Management
  • Certification
  • HR Service Delivery
  • Customer Service Management
  • Strategic Portfolio Management
  • Now Platform App Engine
  • IT Service Management
  • AppStore
  • Accreditation
  • Creator Workflow
  • Customer Workflow
  • Employee Workflow
  • Education
  • Energy and Utilities
  • Financial Services
  • Government
  • Healthcare and Life Sciences
  • Manufacturing
  • Retail and Hospitality
  • Service Provider
  • Telecom Media Technology
  • Transportation and Logistics
Customer Satisfaction Score

4.69 out of 5 from Responses

ServiceNow Store

App(s): 2

Integration(s): 1

See All Applications

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?

The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.

ServiceNow partnership with designated partner practices:

Reseller: Partners that resell ServiceNow product licenses and services

Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services

Service Provider​: Partners managing and operating ServiceNow instances on behalf of end clients

Build: Partners building and distributing applications and integrations for the ServiceNow Platform

Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years

Specialist​: Partners with a fast-developing NOW practice that exhibits some capability and success measures

Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures

Elite​: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions

Global Elite​: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions

ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)

Partner-owned applications built on the Now Platform.
Built integrations the partner has created on the Now Platform.
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