A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.
About Crossfuze
With over 2,500 projects delivered, Crossfuze creates ServiceNow performance victories as a habit. We are a multiple global award winner recognized by ServiceNow for customer service and implementation excellence.
Our customer stories come from over a decade of customer wins by leveraging Crossfuze’s advisory, implementation, OCM planning, and post-delivery ServiceNow support services. Our customer list includes companies that are using ServiceNow to its fullest potential to create digital workflow experiences.
By understanding your unique situation and goals, we can use the ServiceNow platform to deliver improved performance. With expertise, a collaborative mindset, and using proven steps, we will get you the ServiceNow vision, velocity, and victory you want. Our bar is higher than most, and we can’t wait to get started on your ServiceNow success story.
Please visit us at crossfuze.com or reach out to us at LetsTalk@crossfuze.com.
Offerings and Solutions
ServiceNow Expertise
-
Certified Master Architect (CMA)
6 -
Certified Technical Architect (CTA)
2
Product Line Certifications
Customer Service Management
- Certified Implementation Specialist – Customer Service Management 22
- Certified Implementation Specialist – Field Service Management 11
- Suite Certification - CSM Professional 18
Governance, Risk and Compliance
- Certified Implementation Specialist – Risk and Compliance 3
- Certified Implementation Specialist – Vendor Risk Management 3
HR Service Delivery
- Certified Implementation Specialist – Human Resources 23
- Suite Certification - HR Professional 19
IT Asset Management
- Certified Implementation Specialist – Hardware Asset Management 9
- Certified Implementation Specialist – Software Asset Management 5
IT Operations Management
- Certified Implementation Specialist – Cloud Provisioning and Governance 2
- Certified Implementation Specialist – Discovery 15
- Certified Implementation Specialist – Event Management 7
- Certified Implementation Specialist – Service Mapping 6
IT Service Management
- Certified Implementation Specialist – IT Service Management 51
- Suite Certification - ITSM Professional 37
Now Platform App Engine
- Certified Implementation Specialist – Service Provider 9
- ServiceNow Certified Application Developer 29
Security Operations
- Certified Implementation Specialist – Security Incident Response 3
- Certified Implementation Specialist – Vulnerability Response 3
Strategic Portfolio Management
- Certified Implementation Specialist – Application Portfolio Management 6
- Certified Implementation Specialist – Project Portfolio Management 10
Country and Region Coverage
ServiceNow Implementation Territories
-
AMS
Canada, United States
-
EMEA
United Kingdom
ServiceNow Resale Territories
-
AMS
Cayman Islands, Canada, United States
-
EMEA
Ireland, The Netherlands, United Kingdom, Denmark
ServiceNow Service Provider Territories
-
AMS
United States
Partner Locations
-
AMS
Canada, United States
-
EMEA
United Kingdom
Headquarters
Golden Valley, Minnesota, United States
ServiceNow Assure
SERVICENOW PARTNER TYPE
- Build Advanced Platform
- Consulting & Implementation Elite
- Reseller Elite
- Service Provider Elite
Product Line Achievements
- IT Operations Management
- Governance, Risk and Compliance
- IT Asset Management
- HR Service Delivery
- Customer Service Management
- Strategic Portfolio Management
- Now Platform App Engine
- IT Service Management
SERVICENOW WORKFLOW ACHIEVEMENTS
- Creator Workflow
- Customer Workflow
- Employee Workflow
Industry
- Education
- Energy and Utilities
- Financial Services
- Government
- Healthcare and Life Sciences
- Manufacturing
- Retail and Hospitality
- Service Provider
- Telecom Media Technology
- Transportation and Logistics
Customer Satisfaction Score
4.51 out of 5 from Responses
ServiceNow Store
What is this?
The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.
How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
ServiceNow partnership with designated partner practices:
Reseller: Partners that resell ServiceNow product licenses and services
Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services
Service Provider: Partners managing and operating ServiceNow instances on behalf of end clients
Build: Partners building and distributing applications and integrations for the ServiceNow Platform
Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years
Specialist: Partners with a fast-developing NOW practice that exhibits some capability and success measures
Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures
Elite: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions
Global Elite: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions
ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)