Crowe LLP

Crowe’s ServiceNow practice is focused on delivering best-in-class customer engagement through our deep industry specialization.

About Crowe LLP

Crowe LLP is one of the largest public accounting, consulting, and technology firms in the United States. Crowe’s ServiceNow practice is focused on delivering best-in-class customer engagement through our specialized industry accelerators and productivity enhancing apps delivered across Integrated Risk Management & Security Operation programs.

Product Line Certifications

Governance, Risk and Compliance
  • Certified Implementation Specialist – Risk and Compliance 4
  • Certified Implementation Specialist – Vendor Risk Management 3
Now Platform App Engine
  • ServiceNow Certified Application Developer 1
Security Operations
  • Certified Implementation Specialist – Security Incident Response 2
  • Certified Implementation Specialist – Vulnerability Response 1

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    United States

ServiceNow Resale Territories

  • AMS

    United States

Partner Locations

  • AMS

    United States

ServiceNow Assure

Headquarters

South Bend, Indiana, United States

ServiceNow Partner Type

Sales, Services, Technology

Product Line Achievements

Governance, Risk and Compliance

Industry

Education, Financial Services, Government, Healthcare and Life sciences, Manufacturing, Telecom Media Technology

Customer Satisfaction Score

4.1 out of 5 from Responses

ServiceNow Store

Store Application(s)

Target Company Size

10,000+

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.