Devhd

We design & build tailored, innovative solutions using the NOW platform – We make your work flow!

About Devhd

Devhd is a pure-play ServiceNow professional services company with offices in Romania and Germany, specialized in delivering practical and sustainable digital workflow solutions, with a key focus on enterprise application development and integration. With over 100 ServiceNow projects and 20 applications completed on-time and on-budget, Devhd has positioned itself as a trusted partner and advisor for major global brands in Automotive, Manufacturing and Technology.

ServiceNow Expertise

  • Certified Technical Architect (CTA)

    1

Product Line Certifications

Customer Service Management
  • Certified Implementation Specialist – Customer Service Management 2
  • Suite Certification - CSM Professional 2
HR Service Delivery
  • Certified Implementation Specialist – Human Resources 1
  • Suite Certification - HR Professional 1
IT Service Management
  • Certified Implementation Specialist – IT Service Management 4
  • Suite Certification - ITSM Professional 3
Now Platform App Engine
  • ServiceNow Certified Application Developer 9
Strategic Portfolio Management
  • Certified Implementation Specialist – Application Portfolio Management 1

Country and Region Coverage

ServiceNow Implementation Territories

  • EMEA

    Germany

Partner Locations

  • EMEA

    Germany

Headquarters

Hamburg, Hamburg, Germany

ServiceNow Partner Type

Services, Technology

Industry

Financial Services, Healthcare and Life sciences, Manufacturing, Service Provider

Customer Satisfaction Score

4.88 out of 5 from Responses

ServiceNow Store

Store Application(s)

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.