At Devhd we focus on expert ServiceNow implementation & consulting services, aimed at maximizing the platform's benefits across your organization. As a Premier ServiceNow Partner, Devhd provides design, consulting & implementation, support & maintenance throughout the ServiceNow Platform. Our expertise extends across key industry verticals and business areas, including: Customer Experience – CSM; Technology Excellence – ITSM, ITOM; ITAM, SPM; Employee Experience – HRSD; Hyperautomation & Low-code: App Engine, Automation Engine; Core Services – Service Catalog, CMDB/CSDM; Intelligence & GenAI – Performance Analytics, Now Assist; Integration Services. With 10 + years of hands-on experience on the NOW Platform, our team of consultants provides comprehensive coverage of Technical Governance for end-to-end projects, ensuring seamless project execution. Reach out for strategic guidance and transformative digital applications, making your business smarter, faster, and better.
Devhd Germany GmbH Devhd stands as a trusted partner for efficient implementation solutions in ITSM, HRSD, ITOM, CMDB, ITAM, CSM, SPM & App Development Contact Partner Visit Website Customer satisfaction score 4.82 out of 5 The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement. ServiceNow Store See all applications and solutions Headquarters Hamburg, Hamburg, Germany
Devhd Germany GmbH Contact Partner Partner Types Product Line Achievements Product Certifications Expertise Classification Accreditations Public Sector Designations Focus Industries Location Resources
About Devhd Germany GmbH At Devhd we focus on expert ServiceNow implementation & consulting services, aimed at maximizing the platform's benefits across your organization. As a Premier ServiceNow Partner, Devhd provides design, consulting & implementation, support & maintenance throughout the ServiceNow Platform. Our expertise extends across key industry verticals and business areas, including: Customer Experience – CSM; Technology Excellence – ITSM, ITOM; ITAM, SPM; Employee Experience – HRSD; Hyperautomation & Low-code: App Engine, Automation Engine; Core Services – Service Catalog, CMDB/CSDM; Intelligence & GenAI – Performance Analytics, Now Assist; Integration Services. With 10 + years of hands-on experience on the NOW Platform, our team of consultants provides comprehensive coverage of Technical Governance for end-to-end projects, ensuring seamless project execution. Reach out for strategic guidance and transformative digital applications, making your business smarter, faster, and better. Load More Load Less
Partner Types Operates in the following capacities. Reseller Markets and resells ServiceNow products and packaged services. Partner segment Specialist The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Consulting & Implementation Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support. Partner segment Registered The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Build Builds solutions and apps/integrations made available on the ServiceNow Store. Partner segment Registered The segments include Registered, Platform, Advanced Platform, Strategic Platform and Global Elite, and are based on the number of competencies, capabilities, and customer success results. 
Product line achievements Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
 Explore all ServiceNow Products Product Line Achievement not earned Product Line Achievement earned in Geo Validated Practice in Geo Product Line AMS Americas EMEA Europe, Middle East, Africa APJ Asia Pacific, Japan Global App Engine Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 3 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.67 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 48 Customer Service Management (CSM) Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 0 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 0 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 18 Hardware Asset Management (HAM) Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 1 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 5 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 9 ITSM Pro Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 4 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 5 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 15 ITSM Standard Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 10 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.85 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 21 Show All
Product certifications Holds one or more ServiceNow credentials and competitive differentiation. Expand All Collapse All App Engine ServiceNow Certified Application Developer 16 Customer Service Management (CSM) Suite Certification - CSM Professional 6 Enterprise Architecture Certified Implementation Specialist – Application Portfolio Management - Retiring Soon 1 Hardware Asset Management (HAM) Certified Implementation Specialist – Hardware Asset Management 3 Human Resources (HR) Suite Certification - HR Professional 3 ITOM Health Certified Implementation Specialist – Event Management 1 ITOM Visibility Certified Implementation Specialist – Discovery 2 Certified Implementation Specialist – Service Mapping 2 ITSM Pro Micro-Certification - CMDB Health 12 Micro-Certification – DevOps Change Velocity 5 Suite Certification - ITSM Professional 5 ITSM Standard Certified Implementation Specialist – IT Service Management 7 Micro-Certification - Configure the CMDB 12 Micro-Certification - Service Portal 12 Software Asset Management (SAM) Certified Implementation Specialist – Software Asset Management 2
Expertise classification Embodies experience, knowledge, and education. Certified Technical Architect (CTA) The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives. Skilled individual(s) 3
Accreditations Certifies the level of training and expert knowledge. Presales Accreditation Certified ServiceNow staff who determine the appropriate products to introduce as a solution. Accreditation(s) 6 Sales Accreditation Sales staff who understand the value of the Now Platform and are certified ServiceNow experts. Accreditation(s) 21 Delivery Accreditation Internal implementation specialists with industry experience and proven knowledge on the Now Platform. Accreditation(s) 17
Public sector designations Self-declared by partner. US Federal Social-Economic Status Certified Small Business
Focus industries Self-declared by partner. Financial Services Government Healthcare and Life Sciences Manufacturing Service Provider
Location and coverage The partner’s coverage location, validated by ServiceNow. Reseller Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Europe, Middle East & Africa Germany, United Kingdom, Luxembourg, Romania Hamburg, Germany Regional Coverage Country Coverage Partner Office Locations Europe, Middle East & Africa Germany, Romania Hamburg, Germany
Partner resources and collateral Partners are encouraged to use the Partner Portal for uploading purposes.
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Explore more Discover more ways the Partner Finder helps maximize your ServiceNow investment. Partner Team Additional resources ServiceNow Store Learn more about Partner Programs Topics The ServiceNow Reseller Partner program The ServiceNow Service Provider Partner Program The ServiceNow Consulting & Implementation Partner Program The ServiceNow Build Partner Program