A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.
About Discover Technologies LLC
Improving the lives of the modern, global workforce through innovative technology products and services.
Country and Region Coverage
ServiceNow Resale Territories
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AMS
United States
Partner Locations
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AMS
United States
Headquarters
McLean, Virginia, United States
ServiceNow Partner Type
Sales, Technology
Industry
Education, Financial Services, Government, Healthcare and Life sciences, Manufacturing, Telecom Media Technology
ServiceNow Store
What is this?
The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.
How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.