Certified Small Business
About DT Advisory
DT Advisory is your trusted ServiceNow partner in Switzerland, Germany and Austria. With our customers, we maintain long-term, strategic relationships and advise them along the entire ServiceNow life cycle, including platform introduction, development, and operations.
Our implementations and solutions within the areas of Technology Workflows, Customer Workflows, and Creator Workflows, help you to drive your digital transformation resulting in fast ROI. Paired with our strong experience in process optimization, we ensure that you take full advantage of the powerful ServiceNow platform and lead your organization into the digital age.
ServiceNow Designations & Awards
Accreditations
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Presales Accreditation2
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Sales Accreditation3
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Delivery Accreditation4
Product Line Certifications
Customer Service Management
- Certified Implementation Specialist – Customer Service Management 1
- Suite Certification - CSM Professional 1
HR Service Delivery
- Certified Implementation Specialist – Human Resources 1
- Suite Certification - HR Professional 1
IT Operations Management
- Certified Implementation Specialist – Discovery 1
- Certified Implementation Specialist – Event Management 1
- Certified Implementation Specialist – Service Mapping 1
IT Service Management
- Certified Implementation Specialist – IT Service Management 3
- Suite Certification - ITSM Professional 3
Now Platform App Engine
- ServiceNow Certified Application Developer 4
Public Sector Designations
US Federal Socio-Economic Status
Country and Region Coverage
ServiceNow Implementation Territories
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EMEA
Austria, Switzerland, Germany
ServiceNow Resale Territories
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EMEA
Switzerland
Partner Locations
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EMEA
Switzerland
Headquarters
Wallisellen, Zurich, Switzerland
SERVICENOW PARTNER TYPE
- Build Registered
- Consulting & Implementation Premier
- Reseller Premier
Product Line Achievements
- Accreditation
- Certification
- IT Service Management
Industry
- Financial Services
- Government
- Healthcare and Life Sciences
- Service Provider
- Telecom Media Technology
- Transportation and Logistics
Customer Satisfaction Score
4.91 out of 5 from Responses
ServiceNow Store
A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.
What is this?
The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.
How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
ServiceNow partnership with designated partner practices:
Reseller: Partners that resell ServiceNow product licenses and services
Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services
Service Provider: Partners managing and operating ServiceNow instances on behalf of end clients
Build: Partners building and distributing applications and integrations for the ServiceNow Platform
Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years
Specialist: Partners with a fast-developing NOW practice that exhibits some capability and success measures
Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures
Elite: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions
Global Elite: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions
ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)
Partner-owned applications built on the Now Platform.
Built integrations the partner has created on the Now Platform.