DXC Technology Services LLC

DXC Technology is an IT services market leader delivering excellence for our customers and colleagues.

About DXC Technology Services LLC

DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. With decades of driving innovation, the world’s largest companies trust DXC to deploy the Enterprise Technology Stack to deliver new levels of performance, competitiveness and customer experiences. Learn more about the DXC story and our focus on people, customers and operational execution at  www.dxc.com.

ServiceNow Designations & Awards

Authorized Training Partner, Training Partner
Global Partner Award 2020
Americas Regional Partner Award 2020
APJ Regional Partner Award 2020
EMEA Regional Partner Award 2020
EMEA Regional Partner Award 2021

ServiceNow Expertise

  • Certified Master Architect (CMA)

    6
  • Certified Technical Architect (CTA)

    7

Product Line Certifications

Customer Service Management
  • Certified Implementation Specialist – Customer Service Management 54
  • Certified Implementation Specialist – Field Service Management 11
  • Suite Certification - CSM Professional 42
Governance, Risk and Compliance
  • Certified Implementation Specialist – Risk and Compliance 18
  • Certified Implementation Specialist – Vendor Risk Management 9
HR Service Delivery
  • Certified Implementation Specialist – Human Resources 84
  • Suite Certification - HR Professional 38
IT Asset Management
  • Certified Implementation Specialist – Hardware Asset Management 11
  • Certified Implementation Specialist – Software Asset Management 28
IT Operations Management
  • Certified Implementation Specialist – Cloud Provisioning and Governance 7
  • Certified Implementation Specialist – Discovery 57
  • Certified Implementation Specialist – Event Management 35
  • Certified Implementation Specialist – Service Mapping 21
IT Service Management
  • Certified Implementation Specialist – IT Service Management 274
  • Suite Certification - ITSM Professional 125
Now Platform App Engine
  • Certified Implementation Specialist – Service Provider 4
  • ServiceNow Certified Application Developer 175
Security Operations
  • Certified Implementation Specialist – Security Incident Response 23
  • Certified Implementation Specialist – Vulnerability Response 14
Strategic Portfolio Management
  • Certified Implementation Specialist – Application Portfolio Management 26
  • Certified Implementation Specialist – Project Portfolio Management 64

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    Argentina, Peru, Canada, United States, Brazil, Colombia, Chile, Dominican Republic, Ecuador, Mexico

  • APJ

    South Korea, Hong Kong, Macau, Thailand, Taiwan, Japan, Kuwait, Australia, India, Singapore, Malaysia, Brunei, New Zealand

  • EMEA

    Austria, Cyprus, Ireland, Bahrain, Sweden, The Netherlands, Serbia, Luxembourg, Switzerland, Italy, Hungary, France, Liechtenstein, Oman, Lithuania, Portugal, Iceland, United Kingdom, Spain, Romania, Turkey, Saudi Arabia, Slovakia, United Arab Emirates, Denmark, Greece, Belgium, Germany, Czech Republic, Finland, Greenland, Israel, Egypt, Norway, Slovenia, Poland, Qatar, South Africa

ServiceNow Resale Territories

  • AMS

    Argentina, Peru, Canada, United States, Brazil, Colombia, Chile, Dominican Republic, Ecuador, Mexico

  • APJ

    South Korea, Hong Kong, Macau, Thailand, Taiwan, Japan, Kuwait, Australia, India, Singapore, Malaysia, Philippines, Brunei, New Zealand

  • EMEA

    Austria, Cyprus, Ireland, Bahrain, Sweden, The Netherlands, Serbia, Luxembourg, Switzerland, Italy, Guernsey, Hungary, France, Liechtenstein, Oman, Lithuania, Portugal, Iceland, United Kingdom, Jersey, Spain, Romania, Turkey, Saudi Arabia, Slovakia, United Arab Emirates, Denmark, Greece, Belgium, Germany, Czech Republic, Finland, Greenland, Israel, Egypt, Norway, Slovenia, Poland, Qatar, South Africa

ServiceNow Service Provider Territories

  • AMS

    Argentina, Peru, Costa Rica, Canada, United States, Brazil, Colombia, Panama, Chile, Dominican Republic, Ecuador, Mexico

  • APJ

    South Korea, Hong Kong, Macau, Thailand, Taiwan, Japan, Kuwait, Australia, India, Singapore, Malaysia, Philippines, Brunei, Vietnam, New Zealand

  • EMEA

    Austria, Cyprus, Ireland, Bahrain, Sweden, The Netherlands, Serbia, Luxembourg, Switzerland, Italy, Hungary, France, Liechtenstein, Oman, Lithuania, Portugal, Iceland, United Kingdom, Spain, Romania, Turkey, Saudi Arabia, Slovakia, United Arab Emirates, Denmark, Greece, Belgium, Germany, Czech Republic, Finland, Greenland, Israel, Egypt, Norway, Slovenia, Poland, Qatar, South Africa

Partner Locations

  • AMS

    Argentina, Costa Rica, Canada, United States, Brazil, Colombia, Panama, Chile, Mexico

  • APJ

    Hong Kong, Taiwan, Japan, Australia, India, Singapore, Malaysia, Philippines

  • EMEA

    Austria, Ireland, Sweden, The Netherlands, Switzerland, Italy, France, Portugal, United Kingdom, Spain, Romania, Saudi Arabia, United Arab Emirates, Denmark, Belgium, Germany, Czech Republic, Israel, Norway, Poland, South Africa

ServiceNow Assure

Headquarters

Tysons, Virginia, United States

ServiceNow Partner Type

Sales, Service Provider, Services, Technology

Product Line Achievements

Customer Service Management, IT Service Management

Industry

Education, Energy and Utilities, Financial Services, Government, Healthcare and Life sciences, Manufacturing, Retail and Hospitality, Service Provider, Telecom Media Technology, Transportation and Logistics

Customer Satisfaction Score

4.43 out of 5 from Responses

ServiceNow Store

Store Application(s)

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.