DXC Technology Services LLC

DXC Technology is an IT services market leader delivering excellence for our customers and colleagues.

About DXC Technology Services LLC

DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. With decades of driving innovation, the world’s largest companies trust DXC to deploy the Enterprise Technology Stack to deliver new levels of performance, competitiveness and customer experiences. Learn more about the DXC story and our focus on people, customers and operational execution at  www.dxc.com.

ServiceNow Designations & Awards

Authorized Training Partner, Training Partner
EMEA Regional Partner Award 2021
Global Partner Award 2020
EMEA Regional Partner Award 2020
APJ Regional Partner Award 2020
Americas Regional Partner Award 2020

ServiceNow Expertise

  • Certified Master Architect (CMA)

    6
  • Certified Technical Architect (CTA)

    7

Product Line Certifications

Customer Service Management
  • Certified Implementation Specialist – Customer Service Management 65
  • Certified Implementation Specialist – Field Service Management 13
  • Suite Certification - CSM Professional 50
Governance, Risk and Compliance
  • Certified Implementation Specialist – Risk and Compliance 22
  • Certified Implementation Specialist – Vendor Risk Management 10
HR Service Delivery
  • Certified Implementation Specialist – Human Resources 118
  • Suite Certification - HR Professional 50
IT Asset Management
  • Certified Implementation Specialist – Hardware Asset Management 13
  • Certified Implementation Specialist – Software Asset Management 26
IT Operations Management
  • Certified Implementation Specialist – Cloud Provisioning and Governance 8
  • Certified Implementation Specialist – Discovery 71
  • Certified Implementation Specialist – Event Management 39
  • Certified Implementation Specialist – Service Mapping 26
IT Service Management
  • Certified Implementation Specialist – IT Service Management 302
  • Suite Certification - ITSM Professional 129
Now Platform App Engine
  • Certified Implementation Specialist – Service Provider 5
  • ServiceNow Certified Application Developer 299
Security Operations
  • Certified Implementation Specialist – Security Incident Response 25
  • Certified Implementation Specialist – Vulnerability Response 14
Strategic Portfolio Management
  • Certified Implementation Specialist – Application Portfolio Management 28
  • Certified Implementation Specialist – Project Portfolio Management 69

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    Argentina, Peru, Canada, United States, Brazil, Colombia, Chile, Dominican Republic, Ecuador, Mexico

  • APJ

    South Korea, Hong Kong, Macau, Thailand, Taiwan, Japan, Kuwait, Australia, India, Singapore, Malaysia, Philippines, Brunei, New Zealand

  • EMEA

    Austria, Cyprus, Ireland, Bahrain, Sweden, The Netherlands, Serbia, Luxembourg, Switzerland, Italy, Hungary, France, Liechtenstein, Oman, Lithuania, Portugal, Iceland, United Kingdom, Spain, Romania, Turkey, Saudi Arabia, Slovakia, United Arab Emirates, Denmark, Greece, Belgium, Germany, Czech Republic, Finland, Greenland, Israel, Egypt, Norway, Slovenia, Poland, Qatar, South Africa

ServiceNow Resale Territories

  • AMS

    Argentina, Cayman Islands, Peru, Canada, United States, Brazil, Colombia, Chile, Dominican Republic, Ecuador, Mexico

  • APJ

    South Korea, Hong Kong, Macau, Thailand, Taiwan, Japan, Kuwait, Australia, India, Singapore, Malaysia, Philippines, Brunei, New Zealand

  • EMEA

    Austria, Cyprus, Ireland, Bahrain, Sweden, The Netherlands, Serbia, Luxembourg, Switzerland, Italy, Guernsey, Hungary, France, Liechtenstein, Oman, Lithuania, Portugal, Iceland, United Kingdom, Jersey, Spain, Romania, Turkey, Saudi Arabia, Slovakia, United Arab Emirates, Denmark, Greece, Belgium, Germany, Czech Republic, Finland, Greenland, Egypt, Norway, Slovenia, Poland, Qatar, South Africa

ServiceNow Service Provider Territories

  • AMS

    Argentina, Peru, Costa Rica, Canada, United States, Brazil, Colombia, Panama, Chile, Dominican Republic, Ecuador, Mexico

  • APJ

    South Korea, Hong Kong, Macau, Thailand, Taiwan, Japan, Kuwait, Australia, India, Singapore, Malaysia, Philippines, Brunei, Vietnam, New Zealand

  • EMEA

    Austria, Cyprus, Ireland, Bahrain, Sweden, The Netherlands, Serbia, Luxembourg, Switzerland, Italy, Hungary, France, Liechtenstein, Oman, Lithuania, Portugal, Iceland, United Kingdom, Spain, Romania, Turkey, Saudi Arabia, Slovakia, United Arab Emirates, Denmark, Greece, Belgium, Germany, Czech Republic, Finland, Greenland, Egypt, Norway, Slovenia, Poland, Qatar, South Africa

Partner Locations

  • AMS

    Argentina, Costa Rica, Canada, United States, Brazil, Colombia, Panama, Chile, Mexico

  • APJ

    Hong Kong, Taiwan, Japan, Australia, India, Singapore, Malaysia, Philippines

  • EMEA

    Austria, Ireland, Sweden, The Netherlands, Switzerland, Italy, France, Portugal, United Kingdom, Spain, Romania, Saudi Arabia, United Arab Emirates, Denmark, Belgium, Germany, Czech Republic, Israel, Norway, Poland, South Africa

Headquarters

Ashburn, Virginia, United States

ServiceNow Assure

SERVICENOW PARTNER TYPE
  • Build Global Elite
  • Consulting & Implementation Global Elite
  • Reseller Global Elite
  • Service Provider Global Elite
Product Line Achievements
  • Customer Service Management
  • IT Service Management
SERVICENOW TRAINING PROGRAM
  • Authorized Training Partner
  • Next Gen Authorized Training
Industry
  • Education
  • Energy and Utilities
  • Financial Services
  • Government
  • Healthcare and Life Sciences
  • Manufacturing
  • Retail and Hospitality
  • Service Provider
  • Telecom Media Technology
  • Transportation and Logistics
Customer Satisfaction Score

4.44 out of 5 from Responses

ServiceNow Store

Store Application(s)

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?

The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.

ServiceNow partnership with designated partner practices:

Reseller: Partners that resell ServiceNow product licenses and services

Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services

Service Provider​: Partners managing and operating ServiceNow instances on behalf of end clients

Build: Partners building and distributing applications and integrations for the ServiceNow Platform

Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years

Specialist​: Partners with a fast-developing NOW practice that exhibits some capability and success measures

Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures

Elite​: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions

Global Elite​: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions

ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)