Endava (UK) Limited

Endava are reimagining the relationship between people and technology

About Endava (UK) Limited

For the past two decades, Endava has been redefining how humans interacted with technology and the world around them, by combining Product & Technology Experiences, and World Class Engineering to help our clients become more engaging, responsive, and efficient. As a ServiceNow Partner we can help clients with expertise in implementation, consultancy, integration and development of the ServiceNow platform.

Product Line Certifications

IT Asset Management
  • Certified Implementation Specialist – Hardware Asset Management 1
IT Operations Management
  • Certified Implementation Specialist – Discovery 1
  • Certified Implementation Specialist – Event Management 1
IT Service Management
  • Certified Implementation Specialist – IT Service Management 1
  • Suite Certification - ITSM Professional 1
Now Platform App Engine
  • ServiceNow Certified Application Developer 1

Country and Region Coverage

ServiceNow Service Provider Territories

  • EMEA

    United Kingdom

Partner Locations

  • EMEA

    United Kingdom

Headquarters

London, London, United Kingdom

ServiceNow Partner Type

Service Provider

Industry

Financial Services, Government, Healthcare and Life sciences, Manufacturing, Telecom Media Technology

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.