EPI-USE is part of groupelephant.com, employing 3,000 people in 32 countries. Best known as the world’s largest and most experienced independent SAP and SuccessFactors HR/Payroll specialist, designing, building and implementing Cloud-based, hybrid and on-premises systems for large, complex multinational corporations.
EPI-USE staff provide a broad range of HR shared-service experience along with global HR and Payroll domain expertise on every HR Service Delivery engagement. Our people bring a powerful blend of HR functional and technical innovation to deliver on the goals of the HRSM strategy.
Learn more at www.epiuse.com and erp.ngo.
EPI-USE
EPI-USE is a global HR, Payroll, and HRSM provider focused on improving HR Services and Employee Experience, leading to greater HR effectiveness
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Customer satisfaction score
4.8 out of 5
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
ServiceNow Store
Offering(s)
1
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Headquarters
Brookhaven, Georgia, United States
EPI-USE
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Partner Types
Solutions and Offerings
Product Certifications
Expertise Classification
Accreditations
Focus Industries
Location
Resources
About EPI-USE
EPI-USE is part of groupelephant.com, employing 3,000 people in 32 countries. Best known as the world’s largest and most experienced independent SAP and SuccessFactors HR/Payroll specialist, designing, building and implementing Cloud-based, hybrid and on-premises systems for large, complex multinational corporations.
EPI-USE staff provide a broad range of HR shared-service experience along with global HR and Payroll domain expertise on every HR Service Delivery engagement. Our people bring a powerful blend of HR functional and technical innovation to deliver on the goals of the HRSM strategy.
Learn more at www.epiuse.com and erp.ngo.
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Partner Types
Operates in the following capacities.
Reseller
Markets and resells ServiceNow products and packaged services.
Partner segment
Registered
The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Consulting & Implementation
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Partner segment
Specialist
The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Build
Builds solutions and apps/integrations made available on the ServiceNow Store.
Partner segment
Registered
The segments include Registered, Platform, Advanced Platform, Strategic Platform and Global Elite, and are based on the number of competencies, capabilities, and customer success results.
Solutions and offerings
Built with ServiceNow Offering
Partners with offerings built in conjunction with the Now platform.
Offering(s)
1
Employee Experience
HR 2.0
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Product certifications
Holds one or more ServiceNow credentials and competitive differentiation.
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App Engine
ServiceNow Certified Application Developer
7
Customer Service Management (CSM)
Suite Certification - CSM Professional
2
Field Service Management (FSM)
Certified Implementation Specialist – Field Service Management
1
Hardware Asset Management (HAM)
Certified Implementation Specialist – Hardware Asset Management
1
Human Resources (HR)
Suite Certification - HR Professional
3
ITSM Standard
Certified Implementation Specialist – IT Service Management
2
Micro-Certification - CMDB Health
2
Micro-Certification - Configure the CMDB
2
Micro-Certification - Service Portal
2
Now Assist for Customer Service Management (CSM)
Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite
1
Now Assist for HR Service Delivery (HRSD)
Suite Certification - Now Assist for HR Service Delivery Pro Plus
1
Security Incident Response
Certified Implementation Specialist – Security Incident Response
1
Strategic Portfolio Management Standard
Certified Implementation Specialist – Strategic Portfolio Management
3
Expertise classification
Embodies experience, knowledge, and education.
Certified Technical Architect (CTA)
The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives.
Skilled individual(s)
1
Accreditations
Certifies the level of training and expert knowledge.
Presales Accreditation
Certified ServiceNow staff who determine the appropriate products to introduce as a solution.
Accreditation(s)
7
Sales Accreditation
Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
Accreditation(s)
20
Delivery Accreditation
Internal implementation specialists with industry experience and proven knowledge on the Now Platform.
Accreditation(s)
15
Focus industries
Self-declared by partner.
Education
Energy and Utilities
Financial Services
Government
Healthcare and Life Sciences
Manufacturing
Retail and Hospitality
Service Provider
Telecom Media Technology
Transportation and Logistics
Location and coverage
The partner’s coverage location, validated by ServiceNow.
Reseller
Consulting & Implementation
Regional Coverage
Country Coverage
Partner Office Locations
Americas
Argentina, Brazil, Canada, Chile, Colombia, Costa Rica, Mexico, Peru, United States
Sao Paulo, Brazil | Naucalpan, Mexico | Brookhaven, United States
Europe, Middle East & Africa
South Africa
Pretoria, South Africa
Regional Coverage
Country Coverage
Partner Office Locations
Americas
Brazil, Canada, Mexico, United States
Sao Paulo, Brazil | Naucalpan, Mexico | Brookhaven, United States
Europe, Middle East & Africa
South Africa
Pretoria, South Africa
Partner resources and collateral
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Additional resources
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Topics
The ServiceNow Reseller Partner Program
The ServiceNow Service Provider Partner Program
The ServiceNow Consulting & Implementation Partner Program
The ServiceNow Build Partner Program