A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.
About 5400 Twin Cities Lane, McKinney, Texas
Exterprise's ServiceNow practice was formed in response to demand for ServiceNow workflows and integrations from our BPO customer base. We've assembled a highly experienced crew that includes former ServiceNow customers, former ServiceNow employees, and talent from other partners to provide advisory, implementation, integration, migration, administrative, and managed services plus custom applications and workflows on the ServiceNow platform. While our customers represent a broad range of industries, we have intimate knowledge of the Financial Services, Insurance, Oil & Gas, Manufacturing, and Healthcare verticals. Exterprise's ServiceNow expertise spans the platform with specialization in Customer Service Management (CSM), Field Service Management (FSM), IT Service Management (ITSM), IT Operations Management (ITOM), and IT Business Management (ITBM). Exterprise maintains a global pool of ServiceNow business and technical resources providing services from onshore/nearshore/offshore.
ServiceNow Designations & Awards
Accreditations
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Sales Accreditation1
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Delivery Accreditation11
Product Line Certifications
Customer Service Management
- Certified Implementation Specialist – Customer Service Management 1
- Certified Implementation Specialist – Field Service Management 1
- Suite Certification - CSM Professional 1
IT Service Management
- Certified Implementation Specialist – IT Service Management 10
Country and Region Coverage
ServiceNow Implementation Territories
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AMS
United States
Partner Locations
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AMS
United States
Headquarters
Mckinney, Texas, United States
SERVICENOW PARTNER TYPE
- Consulting & Implementation Specialist
Product Line Achievements
- Certification
- Accreditation
Industry
- Financial Services
- Healthcare and Life Sciences
- Service Provider
Customer Satisfaction Score
0 out of 5 from Responses
What is this?
The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.
How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
ServiceNow partnership with designated partner practices:
Reseller: Partners that resell ServiceNow product licenses and services
Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services
Service Provider: Partners managing and operating ServiceNow instances on behalf of end clients
Build: Partners building and distributing applications and integrations for the ServiceNow Platform
Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years
Specialist: Partners with a fast-developing NOW practice that exhibits some capability and success measures
Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures
Elite: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions
Global Elite: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions
ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)
Partner-owned applications built on the Now Platform.
Built integrations the partner has created on the Now Platform.