FlyForm Ltd

We bring passion, commitment and value to deliver a new standard of ServiceNow experience. We help you change the way you work, driving productivity.

About FlyForm Ltd

The revolution has begun: say goodbye to the chaos of emails and spreadsheets; enter a streamlined new world of cloud, automation, and integration. IT services permeate all areas of business. They are the foundation on which organisations run. FlyForm's Service Management specialists bring you the power of the market-leading service automation platform, ServiceNow. We'll help you change the way you serve your business, to drive discipline, efficiency, and productivity. Let us help you. Let us deliver the ServiceNow implementation that is right for you – the one that delivers value for everyone in your organisation.

Product Line Certifications

Customer Service Management
  • Certified Implementation Specialist – Customer Service Management 3
  • Certified Implementation Specialist – Field Service Management 2
  • Suite Certification - CSM Professional 3
Governance, Risk and Compliance
  • Certified Implementation Specialist – Risk and Compliance 3
  • Certified Implementation Specialist – Vendor Risk Management 1
HR Service Delivery
  • Certified Implementation Specialist – Human Resources 2
  • Suite Certification - HR Enterprise 1
  • Suite Certification - HR Professional 2
IT Asset Management
  • Certified Implementation Specialist – Hardware Asset Management 1
  • Certified Implementation Specialist – Software Asset Management 5
IT Business Management
  • Certified Implementation Specialist – Project Portfolio Management 1
IT Operations Management
  • Certified Implementation Specialist – Cloud Provisioning and Governance 1
  • Certified Implementation Specialist – Discovery 5
  • Certified Implementation Specialist – Event Management 3
  • Certified Implementation Specialist – Service Mapping 4
IT Service Management
  • Certified Implementation Specialist – IT Service Management 14
  • Suite Certification - ITSM Professional 12
Now Platform App Engine
  • Certified Implementation Specialist – Service Provider 2
  • ServiceNow Certified Application Developer 3
Security Operations
  • Certified Implementation Specialist – Security Incident Response 2

Country and Region Coverage

ServiceNow Implementation Territories

  • EMEA

    United Kingdom

ServiceNow Resale Territories

  • EMEA

    United Kingdom

Partner Locations

  • EMEA

    United Kingdom

ServiceNow Assure

Headquarters

London, London, United Kingdom

ServiceNow Partner Type

Sales, Services

Product Line Achievements

IT Service Management, IT Operations Management, IT Asset Management

Industry

Government, Healthcare and Life sciences, Telecom Media Technology

Customer Satisfaction Score

4.69 out of 5 from Responses

Target Company Size

1,001 to 5,000

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.