FlyForm Ltd

We bring passion, commitment and value to deliver a new standard of ServiceNow experience. We help you change the way you work, driving productivity.

About FlyForm Ltd

The revolution has begun: say goodbye to the chaos of emails and spreadsheets; enter a streamlined new world of cloud, automation, and integration. IT services permeate all areas of business. They are the foundation on which organisations run. FlyForm's Service Management specialists bring you the power of the market-leading service automation platform, ServiceNow. We'll help you change the way you serve your business, to drive discipline, efficiency, and productivity. Let us help you. Let us deliver the ServiceNow implementation that is right for you – the one that delivers value for everyone in your organisation.

ServiceNow Expertise

  • Certified Master Architect (CMA)


Product Line Certifications

Customer Service Management
  • Certified Implementation Specialist – Field Service Management 3
  • Suite Certification - CSM Professional 7
HR Service Delivery
  • Certified Implementation Specialist – Human Resources 3
  • Suite Certification - HR Professional 3
IT Operations Management
  • Certified Implementation Specialist – Discovery 5
IT Service Management
  • Suite Certification - ITSM Professional 13
Now Platform App Engine
  • Certified Implementation Specialist – Service Provider 3
Strategic Portfolio Management
  • Certified Implementation Specialist – Project Portfolio Management 4

Country and Region Coverage

ServiceNow Implementation Territories

  • EMEA

    United Kingdom

ServiceNow Resale Territories

  • EMEA

    United Kingdom

ServiceNow Service Provider Territories

  • EMEA

    United Kingdom

Partner Locations

  • EMEA

    United Kingdom

ServiceNow Assure


London, London, United Kingdom

ServiceNow Partner Type

Sales, Service Provider, Services

Product Line Achievements

IT Service Management


Government, Healthcare and Life sciences, Telecom Media Technology

Customer Satisfaction Score

4.68 out of 5 from Responses

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.