A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.
About Fujitsu
For customers who want to be able to confidently drive the innovative services and experiences their customers and employees want, we bring together Fujitsu's heritage of trust, respect and driving positive business outcomes, with the Now Platform's proven power to create great people experiences, to drive value and business change, enabling businesses to responsibly and effectively perform – not only today, but in tomorrow's digital world too.
Our partnerships single-minded focus on delivering value to the user enables us to act as the end-end solution for our customers, positively changing the way organizations work, operate and serve, creating the foundation for great experiences and positive business outcomes.
In August 2022, Fujitsu has acquired Enable Professional Services Pty Ltd an Elite sales, technology and services partner in the APJ region and the ServiceNow 2020, 2021 and 2022 APJ Elite partner of the year.
ServiceNow Designations & Awards
Offerings and Solutions
ServiceNow Expertise
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Certified Master Architect (CMA)
11 -
Certified Technical Architect (CTA)
18
Product Line Certifications
Customer Service Management
- Certified Implementation Specialist – Customer Service Management 102
- Certified Implementation Specialist – Field Service Management 28
- Suite Certification - CSM Professional 51
Governance, Risk and Compliance
- Certified Implementation Specialist – Risk and Compliance 31
- Certified Implementation Specialist – Vendor Risk Management 11
HR Service Delivery
- Certified Implementation Specialist – Human Resources 99
- Suite Certification - HR Professional 50
IT Asset Management
- Certified Implementation Specialist – Hardware Asset Management 11
- Certified Implementation Specialist – Software Asset Management 28
IT Operations Management
- Certified Implementation Specialist – Cloud Provisioning and Governance 11
- Certified Implementation Specialist – Discovery 104
- Certified Implementation Specialist – Event Management 72
- Certified Implementation Specialist – Service Mapping 33
IT Service Management
- Certified Implementation Specialist – IT Service Management 357
- Suite Certification - ITSM Professional 147
Now Platform App Engine
- Certified Implementation Specialist – Service Provider 15
- ServiceNow Certified Application Developer 244
Security Operations
- Certified Implementation Specialist – Security Incident Response 20
- Certified Implementation Specialist – Vulnerability Response 24
Strategic Portfolio Management
- Certified Implementation Specialist – Application Portfolio Management 23
- Certified Implementation Specialist – Project Portfolio Management 36
Country and Region Coverage
ServiceNow Implementation Territories
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AMS
Canada, United States
-
APJ
Hong Kong, Japan, Australia, India, Singapore, Malaysia, Philippines, Vietnam, New Zealand
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EMEA
Austria, Sweden, The Netherlands, Luxembourg, Switzerland, France, Portugal, United Kingdom, Spain, Denmark, Belgium, Germany, Finland
ServiceNow Resale Territories
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AMS
Bermuda, Jamaica, Puerto Rico, Canada, United States, Brazil, Virgin Islands (USA)
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APJ
South Korea, Hong Kong, Thailand, Taiwan, Japan, Indonesia, Australia, India, Singapore, Malaysia, Vietnam, New Zealand
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EMEA
Austria, Ireland, Sweden, The Netherlands, Luxembourg, Switzerland, Estonia, France, Liechtenstein, Portugal, United Kingdom, Spain, Denmark, Belgium, Germany, Finland, Norway, Poland
ServiceNow Service Provider Territories
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AMS
Canada, United States
-
APJ
Japan, Australia, Singapore, Malaysia, New Zealand
-
EMEA
Austria, Ireland, Sweden, The Netherlands, Luxembourg, Switzerland, Italy, France, Liechtenstein, Portugal, United Kingdom, Spain, Denmark, Belgium, Finland, Norway, Poland
Partner Locations
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AMS
Canada, United States
-
APJ
South Korea, Hong Kong, Thailand, Japan, Australia, India, Singapore, Malaysia, Philippines, New Zealand
-
EMEA
Austria, Ireland, Sweden, The Netherlands, Luxembourg, Switzerland, Italy, France, Portugal, United Kingdom, Spain, United Arab Emirates, Denmark, Belgium, Germany, Finland, Norway, Qatar
Headquarters
London, London, United Kingdom
ServiceNow Assure
SERVICENOW PARTNER TYPE
- Build Advanced Platform
- Consulting & Implementation Elite
- Reseller Elite
- Service Provider Elite
Product Line Achievements
- Strategic Portfolio Management
- IT Asset Management
- HR Service Delivery
- IT Service Management
- Customer Service Management
- Now Platform App Engine
- IT Operations Management
SERVICENOW WORKFLOW ACHIEVEMENTS
- Creator Workflow
- Customer Workflow
- Employee Workflow
SERVICENOW TRAINING PROGRAM
- Authorized Training Partner
Industry
- Education
- Energy and Utilities
- Financial Services
- Government
- Healthcare and Life Sciences
- Manufacturing
- Retail and Hospitality
- Service Provider
- Telecom Media Technology
- Transportation and Logistics
Customer Satisfaction Score
4.35 out of 5 from Responses
ServiceNow Store
What is this?
The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.
How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
ServiceNow partnership with designated partner practices:
Reseller: Partners that resell ServiceNow product licenses and services
Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services
Service Provider: Partners managing and operating ServiceNow instances on behalf of end clients
Build: Partners building and distributing applications and integrations for the ServiceNow Platform
Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years
Specialist: Partners with a fast-developing NOW practice that exhibits some capability and success measures
Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures
Elite: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions
Global Elite: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions
ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)