Fujitsu

ServiceNow and Fujitsu co-create value for customers through a partnership approach and focus on improving the experiences of people.

About Fujitsu

For customers who want to be able to confidently drive the innovative services and experiences their customers and employees want, we bring together Fujitsu’s heritage of trust, respect and driving positive business outcomes, with the Now Platform’s proven power to create great people experiences, to drive value and business change, enabling businesses to responsibly and effectively perform – not only today, but in tomorrow’s digital world too. Our partnerships single-minded focus on delivering value to the user and co-creating value enables us to act as the end-end solution for our customers, positively changing the way organizations work, operate and serve, creating the foundation for great experiences and positive business outcomes.

ServiceNow Designations & Awards

Authorized Training Partner, Training Partner
EMEA Regional Partner Award 2021

ServiceNow Expertise

  • Certified Master Architect (CMA)

    2

Product Line Certifications

Customer Service Management
  • Certified Implementation Specialist – Customer Service Management 34
  • Certified Implementation Specialist – Field Service Management 4
  • Suite Certification - CSM Professional 16
Governance, Risk and Compliance
  • Certified Implementation Specialist – Risk and Compliance 7
  • Certified Implementation Specialist – Vendor Risk Management 2
HR Service Delivery
  • Certified Implementation Specialist – Human Resources 36
  • Suite Certification - HR Enterprise 13
  • Suite Certification - HR Professional 18
IT Asset Management
  • Certified Implementation Specialist – Software Asset Management 6
IT Business Management
  • Certified Implementation Specialist – Application Portfolio Management 5
  • Certified Implementation Specialist – Project Portfolio Management 11
IT Operations Management
  • Certified Implementation Specialist – Cloud Provisioning and Governance 6
  • Certified Implementation Specialist – Discovery 45
  • Certified Implementation Specialist – Event Management 34
  • Certified Implementation Specialist – Service Mapping 16
IT Service Management
  • Certified Implementation Specialist – IT Service Management 179
  • Suite Certification - ITSM Professional 61
Now Platform App Engine
  • Certified Implementation Specialist – Service Provider 2
  • ServiceNow Certified Application Developer 72
Security Operations
  • Certified Implementation Specialist – Security Incident Response 7
  • Certified Implementation Specialist – Vulnerability Response 5

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    Canada, United States

  • APJ

    Hong Kong, Japan, Australia, Singapore, New Zealand

  • EMEA

    Austria, Sweden, The Netherlands, Luxembourg, Switzerland, France, Portugal, United Kingdom, Spain, Denmark, Belgium, Germany, Finland, Norway

ServiceNow Resale Territories

  • AMS

    Bermuda, Jamaica, Canada, United States

  • APJ

    South Korea, Hong Kong, Japan, Australia, India, Singapore, Malaysia, New Zealand

  • EMEA

    Austria, Ireland, Sweden, The Netherlands, Luxembourg, Switzerland, France, Portugal, United Kingdom, Spain, Denmark, Belgium, Germany, Finland, Norway

Partner Locations

  • AMS

    Canada, United States

  • APJ

    Hong Kong, Japan, Australia, India, Singapore, New Zealand

  • EMEA

    Austria, Ireland, Sweden, The Netherlands, Luxembourg, Switzerland, Italy, France, Portugal, United Kingdom, Spain, United Arab Emirates, Denmark, Belgium, Germany, Finland, Norway, Qatar

ServiceNow Assure

Headquarters

London, London, United Kingdom

ServiceNow Partner Type

Sales, Service Provider, Services, Technology

Product Line Achievements

IT Service Management, IT Business Management, IT Operations Management

Industry

Education, Financial Services, Government, Healthcare and Life sciences, Manufacturing, Telecom Media Technology

Customer Satisfaction Score

4.15 out of 5 from Responses

ServiceNow Store

Store Application(s)

Target Company Size

10,000+

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.