We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. Bringing the expertise needed to understand and advance critical missions. We provide advanced cloud-based managed services for every aspect of enterprise. A proud "Elite" Partner, we help our clients define, structure, and automate their workflows: from IT, application development, HR, and contact centers. We're able to provide ServiceNow as an on-premise, managed, or SaaS service to meet our clients' diverse security and mission requirements. GDIT has more than 145+ certified ServiceNow resources focused on the Federal marketplace for implementations across different modules namely ITSM, Platform, Service Portal, Performance Analytics, Customer Service Management, Asset Management. GDIT is also a resale partner of ServiceNow delivering across all over US. For more information, contact GDIT's ServiceNow Alliance Manager at twinkle.malhotra@gdit.com
General Dynamics Information Technology, Inc.
GDIT is the leader in ITSM implementations, and together with ServiceNow, we're modernizing how agencies operate.
Contact Partner Visit Website Customer satisfaction score 5 out of 5 The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement. ServiceNow Store See all applications and solutions Headquarters Fairfax, Virginia, United States
General Dynamics Information Technology, Inc. Contact Partner Partner Types Product Certifications Expertise Classification Accreditations Public Sector Designations Focus Industries Location Resources
About General Dynamics Information Technology, Inc. We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. Bringing the expertise needed to understand and advance critical missions. We provide advanced cloud-based managed services for every aspect of enterprise. A proud "Elite" Partner, we help our clients define, structure, and automate their workflows: from IT, application development, HR, and contact centers. We're able to provide ServiceNow as an on-premise, managed, or SaaS service to meet our clients' diverse security and mission requirements. GDIT has more than 145+ certified ServiceNow resources focused on the Federal marketplace for implementations across different modules namely ITSM, Platform, Service Portal, Performance Analytics, Customer Service Management, Asset Management. GDIT is also a resale partner of ServiceNow delivering across all over US. For more information, contact GDIT's ServiceNow Alliance Manager at twinkle.malhotra@gdit.com Load More Load Less
Partner Types
Operates in the following capacities.
Reseller
Markets and resells ServiceNow products and packaged services.
Partner segment Registered The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Service Provider
Delivers as-a-service and managed services to drive customer success at scale.
Partner segment Specialist The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Consulting & Implementation
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Partner segment Elite The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results. 
Product certifications
Holds one or more ServiceNow credentials and competitive differentiation.
Expand All Collapse All App Engine ServiceNow Certified Application Developer 32 Customer Service Management (CSM) Suite Certification - CSM Professional 5 Hardware Asset Management (HAM) Certified Implementation Specialist – Hardware Asset Management 7 Human Resources (HR) Suite Certification - HR Professional 8 ITOM Health Certified Implementation Specialist – Event Management 5 ITOM Visibility Certified Implementation Specialist – Discovery 4 Certified Implementation Specialist – Service Mapping 4 Now Assist for Customer Service Management (CSM) Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite 4 Now Assist for HR Service Delivery (HRSD) Suite Certification - Now Assist for HR Service Delivery Pro Plus 4 Now Assist for IT Service Management (ITSM) Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite 28 Security Incident Response Certified Implementation Specialist – Security Incident Response 1 Software Asset Management (SAM) Certified Implementation Specialist – Software Asset Management 5 Strategic Portfolio Management Pro Micro-Certification - Agile and Test Management Implementation 1 Strategic Portfolio Management Standard Certified Implementation Specialist – Strategic Portfolio Management 4 Vulnerability Response Certified Implementation Specialist – Vulnerability Response 3 Workflow Data Fabric Suite Certification - Workflow Data Fabric 1
Expertise classification
Embodies experience, knowledge, and education.
Certified Technical Architect (CTA)
The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives.
Skilled individual(s) 7
Accreditations
Certifies the level of training and expert knowledge.
Presales Accreditation
Certified ServiceNow staff who determine the appropriate products to introduce as a solution.
Accreditation(s) 17 Sales Accreditation
Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
Accreditation(s) 61 Delivery Accreditation
Internal implementation specialists with industry experience and proven knowledge on the Now Platform.
Accreditation(s) 70
Public sector designations
Self-declared by partner.
US Contract Procurement vehicles
General Services Administration Schedule 70 (GSA), NASA Solutions for Enterprise-Wide Procurement (SEWP)
Focus industries
Self-declared by partner.
Government
Location and coverage
The partner’s coverage location, validated by ServiceNow.
Reseller Service Provider Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Americas United States Fairfax, United States Regional Coverage Country Coverage Partner Office Locations Americas United States Fairfax, United States Regional Coverage Country Coverage Partner Office Locations Americas United States Fairfax, United States
Partner resources and collateral
Partners are encouraged to use the Partner Portal for uploading purposes.
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Partner Team Additional resources ServiceNow Store Learn more about Partner Programs Topics The ServiceNow Reseller Partner Program The ServiceNow Service Provider Partner Program The ServiceNow Consulting & Implementation Partner Program The ServiceNow Build Partner Program