A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.
About Genus Technologies
Genus Technologies has implemented over 1,200 digital transformation solutions to propel organizations forward by simplifying and streamlining operations. In today’s connected world, it’s more crucial than ever to converge all systems and automate workflows across all platforms.
Utilize Now Platform to integrate systems of record, including enterprise content management (ECM), content services, intelligent automation, ERPs, portals, legacy systems, and more. We apply our industry knowledge and technical depth to help our clients connect siloed systems and utilize workflows to unlock productivity and drive competitive advantage.
Product Line Certifications
Now Platform App Engine
- ServiceNow Certified Application Developer 3
Country and Region Coverage
ServiceNow Implementation Territories
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AMS
United States
ServiceNow Resale Territories
-
AMS
United States
Partner Locations
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AMS
United States
Headquarters
Minneapolis, Minnesota, United States
SERVICENOW PARTNER TYPE
- Build Platform
- Consulting & Implementation Premier
- Reseller Premier
Industry
- Financial Services
- Government
- Healthcare and Life Sciences
- Manufacturing
ServiceNow Store
What is this?
The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.
How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
ServiceNow partnership with designated partner practices:
Reseller: Partners that resell ServiceNow product licenses and services
Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services
Service Provider: Partners managing and operating ServiceNow instances on behalf of end clients
Build: Partners building and distributing applications and integrations for the ServiceNow Platform
Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years
Specialist: Partners with a fast-developing NOW practice that exhibits some capability and success measures
Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures
Elite: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions
Global Elite: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions
ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)