The path to digital modernization requires a partner that understands your pain points in the field, has built solutions to rectify them, and continues to innovate ways to optimize your day to day IT operations. ICG specializes in bringing different cloud solutions together through automation providing the visibility and awareness you need to make important decisions in real time. With a team of infrastructure experts that have extensive automation and programming experience, we root cause your issues and develop long lasting and scalable solutions. As an expert 3rd party ServiceNow integrator, we have worked with countless customers to help centralize the most critical data points across multiple systems for better manageability, enabling IT administrators to access cloud resources quicker and increase productivity. The result is unprecedented flexibility and manageability of enterprise cloud solutions. For more information please visit https://icgautomation.com/.
ICG Automation ICG solutions provide business visibility, operational awareness and a service driven focus for public and private cloud through automation. Contact Partner Visit Website ServiceNow Store See all applications and solutions Headquarters Miami, Florida, United States
ICG Automation Contact Partner Partner Types Product Certifications Accreditations Public Sector Designations Focus Industries Location Resources
About ICG Automation The path to digital modernization requires a partner that understands your pain points in the field, has built solutions to rectify them, and continues to innovate ways to optimize your day to day IT operations. ICG specializes in bringing different cloud solutions together through automation providing the visibility and awareness you need to make important decisions in real time. With a team of infrastructure experts that have extensive automation and programming experience, we root cause your issues and develop long lasting and scalable solutions. As an expert 3rd party ServiceNow integrator, we have worked with countless customers to help centralize the most critical data points across multiple systems for better manageability, enabling IT administrators to access cloud resources quicker and increase productivity. The result is unprecedented flexibility and manageability of enterprise cloud solutions. For more information please visit https://icgautomation.com/. Load More Load Less
Partner Types Operates in the following capacities. Reseller Markets and resells ServiceNow products and packaged services. Partner segment Registered The segments include Registered, Specialist, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.  Consulting & Implementation Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support. Partner segment Registered The segments include Registered, Specialist, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.  Build Builds solutions and apps/integrations made available on the ServiceNow Store. Partner segment Select The segments include Registered, Select, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.
Product certifications Holds one or more ServiceNow credentials and competitive differentiation. Expand All Collapse All Customer Service Management (CSM) Suite Certification - CSM Professional 1 Strategic Portfolio Management Standard Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM) 2 Vulnerability Response Certified Implementation Specialist – Vulnerability Response (CIS-VR) 2
Accreditations Certifies the level of training and expert knowledge. Presales Accreditation Certified ServiceNow staff who determine the appropriate products to introduce as a solution. Accreditation(s) 5 Sales Accreditation Sales staff who understand the value of the Now Platform and are certified ServiceNow experts. Accreditation(s) 3 Delivery Accreditation Internal implementation specialists with industry experience and proven knowledge on the Now Platform. Accreditation(s) 6
Public sector designations Self-declared by partner. US Federal Social-Economic Status Minority-Owned Small Business (MOSB), Service Disabled Veteran Owned Small Business (SDVOSB) US Contract Procurement vehicles General Services Administration Schedule 70 (GSA)
Focus industries Self-declared by partner. Education Financial Services Government Healthcare and Life Sciences Manufacturing Technology Telco and Media
Location and coverage The partner’s coverage location, validated by ServiceNow. Reseller Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Americas United States Miami, United States Regional Coverage Country Coverage Partner Office Locations Americas Canada, United States Miami, United States Asia Pacific & Japan Australia, Japan, South Korea, New Zealand Europe, Middle East & Africa Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia
Partner resources and collateral Partners are encouraged to use the Partner Portal for uploading purposes.
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Explore more Discover more ways the Partner Finder helps maximize your ServiceNow investment. Partner Team Additional resources ServiceNow Store Learn more about Partner Programs Topics The ServiceNow Reseller Partner Program The ServiceNow Service Provider Partner Program The ServiceNow Consulting & Implementation Partner Program The ServiceNow Build Partner Program