Incognit Clouds LDA

At Incognit.Cloud we convert incredible passion into solid ServiceNow solutions.

About Incognit Clouds LDA

At Incognit.Cloud we convert incredible passion into solid ServiceNow solutions. Our cooperative approach to problems creates a culture like no other, where people are not afraid to make mistakes, to learn, share and express themselves. This puts trust and transparency as core values, getting high performance and self-organization as natural results. As a group of seasoned ServiceNow developers, we focus on taking care of our clients, understanding their needs and producing amazing solutions that boost their businesses. At the end of the day, a win-win mentality that leads to impact we are proud of.

Product Line Certifications

IT Service Management
  • Certified Implementation Specialist – IT Service Management 2
Now Platform App Engine
  • ServiceNow Certified Application Developer 6

Country and Region Coverage

Partner Locations

  • EMEA



Fundao, Cova da Beira, Portugal

  • Build Platform
  • Service Provider
ServiceNow Store

Store Application(s)

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?

The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.

ServiceNow partnership with designated partner practices:

Reseller: Partners that resell ServiceNow product licenses and services

Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services

Service Provider​: Partners managing and operating ServiceNow instances on behalf of end clients

Build: Partners building and distributing applications and integrations for the ServiceNow Platform

Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years

Specialist​: Partners with a fast-developing NOW practice that exhibits some capability and success measures

Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures

Elite​: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions

Global Elite​: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions

ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)