MINSAIT

We promote the evolution of your business and its immediate impact on society

About MINSAIT

In a constantly changing environment, we want to be your faithful travel companions: from discovering new routes, to planning our next adventure... Ready for the journey? We make this possible thanks to our multidisciplinary teams and a common vision. New intelligences that work in an agile, innovative and iterative way, to solve your challenges in the different phases of the journey.

Product Line Certifications

Customer Service Management
  • Certified Implementation Specialist – Field Service Management 2
HR Service Delivery
  • Certified Implementation Specialist – Human Resources 1
IT Business Management
  • Certified Implementation Specialist – Project Portfolio Management 2
IT Operations Management
  • Certified Implementation Specialist – Discovery 1
IT Service Management
  • Certified Implementation Specialist – IT Service Management 8
  • Suite Certification - ITSM Professional 1
Now Platform App Engine
  • ServiceNow Certified Application Developer 3

Country and Region Coverage

ServiceNow Implementation Territories

  • EMEA

    Spain

ServiceNow Resale Territories

  • EMEA

    Spain

Partner Locations

  • EMEA

    Spain

ServiceNow Assure

Headquarters

Madrid, Madrid, Spain

ServiceNow Partner Type

Sales, Services

Industry

Financial Services

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.