InfoBeans Inc.

Specialists in ServiceNow post-implementation and ongoing support

About InfoBeans Inc.

InfoBeans is in the software development business since the year 2000 and with our 1400+ strong team, we have been helping enterprises with application development, implementation, and ongoing support. We help not only with reducing the cost of ServiceNow implementation and customization to suit your business needs but also provide the continuity with sustenance at affordable prices. Our highly qualified and certified team of engineers is available in the US, Germany, Dubai, and India and can help with your ServiceNow needs round-the-clock, globally.

ServiceNow Designations & Awards

Consulting And Implementation Partner
Reseller Partner
Build Partner

Accreditations

  • Presales Accreditation
    13
  • Sales Accreditation
    23
  • Delivery Accreditation
    20

Product Line Certifications

Customer Service Management
  • Certified Implementation Specialist – Customer Service Management 2
  • Suite Certification - CSM Professional 1
HR Service Delivery
  • Certified Implementation Specialist – Human Resources 6
  • Suite Certification - HR Professional 2
IT Asset Management
  • Certified Implementation Specialist – Hardware Asset Management 1
  • Certified Implementation Specialist – Software Asset Management 1
IT Operations Management
  • Certified Implementation Specialist – Discovery 6
  • Certified Implementation Specialist – Event Management 4
IT Service Management
  • Certified Implementation Specialist – IT Service Management 12
  • Suite Certification - ITSM Professional 3
Now Platform App Engine
  • ServiceNow Certified Application Developer 4
Security Operations
  • Certified Implementation Specialist – Vulnerability Response 1
Strategic Portfolio Management
  • Certified Implementation Specialist – Application Portfolio Management 1
  • Certified Implementation Specialist – Project Portfolio Management 5

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    Canada, United States

  • APJ

    India

  • EMEA

    Switzerland, Hungary, Liechtenstein, Germany, Czech Republic, Poland

ServiceNow Resale Territories

  • AMS

    Canada, United States

  • APJ

    India

  • EMEA

    Austria, Switzerland, Hungary, Liechtenstein, Germany, Czech Republic, Poland

Partner Locations

  • AMS

    United States

Headquarters

Danville, California, United States

ServiceNow Assure

SERVICENOW PARTNER TYPE
  • Build Platform
  • Consulting & Implementation Premier
  • Reseller Premier
Product Line Achievements
  • Accreditation
  • Certification
  • AppStore
Industry
  • Government
  • Manufacturing
  • Retail and Hospitality
  • Telecom Media Technology
  • Transportation and Logistics
Customer Satisfaction Score

4.19 out of 5 from Responses

ServiceNow Store

Integration(s): 2

See All Applications

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?

The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.

ServiceNow partnership with designated partner practices:

Reseller: Partners that resell ServiceNow product licenses and services

Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services

Service Provider​: Partners managing and operating ServiceNow instances on behalf of end clients

Build: Partners building and distributing applications and integrations for the ServiceNow Platform

Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years

Specialist​: Partners with a fast-developing NOW practice that exhibits some capability and success measures

Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures

Elite​: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions

Global Elite​: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions

ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)

Partner-owned applications built on the Now Platform.
Built integrations the partner has created on the Now Platform.
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