Input Zero Technologies Private Ltd

IZT offers expertise to customers on Mobility,Process Automation,Service Management,IT Operations Management,Predictive Learning tools on platform

About Input Zero Technologies Private Ltd

Input Zero Technologies Pvt. Ltd. has been a partner of ServiceNow in geography since the year 2015 and worked together for first few customer wins. We strive to bring visibility and tangibility across departments and processes to our customers while enabling them to have a holistic grip which ensures business value to their investments in time and money. We have been proven to be an adept strategic partner to our customers to whom we have curated solutions for arduous Business Processes expeditiously improving productivity. Our team consists of 150+ qualified, few certified and seasoned ServiceNow professionals experienced in a gamut of scenarios across areas like ITSM, ITOM, Orchestration, Analytics, Mobility, Platform Development, ITBM, Security Operatons and more. Because we understand the way of working across industries is changing towards a fully automated work environment, we assist our customers at every step of the way in realizing their vision.

Product Line Certifications

Customer Service Management
  • Certified Implementation Specialist – Customer Service Management 1
IT Business Management
  • Certified Implementation Specialist – Application Portfolio Management 1
  • Certified Implementation Specialist – Project Portfolio Management 2
IT Operations Management
  • Certified Implementation Specialist – Discovery 8
  • Certified Implementation Specialist – Event Management 4
  • Certified Implementation Specialist – Service Mapping 1
IT Service Management
  • Certified Implementation Specialist – IT Service Management 4
  • Suite Certification - ITSM Professional 1

Country and Region Coverage

ServiceNow Implementation Territories

  • APJ

    India

ServiceNow Resale Territories

  • APJ

    India

Partner Locations

  • APJ

    India

ServiceNow Assure

Headquarters

Gurgaon, Haryana, India

ServiceNow Partner Type

Sales, Services

Industry

Financial Services, Healthcare and Life sciences, Telecom Media Technology

Customer Satisfaction Score

5 out of 5 from Responses

Target Company Size

5,001 to 10,000

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.