Certified Small Business
About IntegrityPro Consulting, LLC
IntegrityPro Consulting, LLC (IPC) offers robust I.T. professional services leveraging the ServiceNow Platform to assist enterprises in both public and private sectors meet technology and corporate strategy needs in an efficient, cost-effective, and scale-able manner. The IPC Leadership Team firmly believes in demonstrating to clients the power of the Now platform by promoting awareness and sales, providing hands-on product demos, and leading implementations and delivery.
At IPC, we understand the impact of organizational change and bring extensive Platform knowledge to the table in order to provide educated approaches for clients to adopt ServiceNow as a solution across their enterprise.
ServiceNow Designations & Awards
ServiceNow Expertise
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Certified Master Architect (CMA)
1
Accreditations
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Presales Accreditation6
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Sales Accreditation5
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Delivery Accreditation33
Product Line Certifications
Customer Service Management
- Certified Implementation Specialist – Customer Service Management 9
- Certified Implementation Specialist – Field Service Management 2
- Suite Certification - CSM Professional 8
HR Service Delivery
- Certified Implementation Specialist – Human Resources 11
- Suite Certification - HR Professional 7
IT Asset Management
- Certified Implementation Specialist – Hardware Asset Management 2
- Certified Implementation Specialist – Software Asset Management 5
IT Operations Management
- Certified Implementation Specialist – Cloud Provisioning and Governance 1
- Certified Implementation Specialist – Discovery 3
- Certified Implementation Specialist – Event Management 1
IT Service Management
- Certified Implementation Specialist – IT Service Management 12
- Suite Certification - ITSM Professional 9
Now Platform App Engine
- ServiceNow Certified Application Developer 14
Security Operations
- Certified Implementation Specialist – Security Incident Response 6
- Certified Implementation Specialist – Vulnerability Response 2
Strategic Portfolio Management
- Certified Implementation Specialist – Application Portfolio Management 2
- Certified Implementation Specialist – Project Portfolio Management 2
Public Sector Designations
US Federal Socio-Economic Status
US contract/procurement Vehicles
General Services Administration Schedule 70 (GSA), US Contract/Procurement Vehicles
Country and Region Coverage
ServiceNow Implementation Territories
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AMS
United States
ServiceNow Resale Territories
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AMS
United States, Mexico
ServiceNow Service Provider Territories
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AMS
United States
Partner Locations
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AMS
United States
Headquarters
Woodbridge, Virginia, United States
ServiceNow Assure
SERVICENOW PARTNER TYPE
- Build Advanced Platform
- Consulting & Implementation Elite
- Reseller Elite
- Service Provider Elite
Product Line Achievements
- Certification
- Accreditation
- AppStore
SERVICENOW TRAINING PROGRAM
- Authorized Training Partner
- Next Gen Authorized Training
Industry
- Education
- Financial Services
- Government
- Healthcare and Life Sciences
Customer Satisfaction Score
5 out of 5 from Responses
A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.
What is this?
The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.
How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
ServiceNow partnership with designated partner practices:
Reseller: Partners that resell ServiceNow product licenses and services
Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services
Service Provider: Partners managing and operating ServiceNow instances on behalf of end clients
Build: Partners building and distributing applications and integrations for the ServiceNow Platform
Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years
Specialist: Partners with a fast-developing NOW practice that exhibits some capability and success measures
Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures
Elite: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions
Global Elite: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions
ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)
Partner-owned applications built on the Now Platform.
Built integrations the partner has created on the Now Platform.