A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.
About Intelibliss Ltd
We are an enterprise service management and cloud company with in-depth technical and process expertise gained across multiple industry sectors. We have helped customers build advanced applications on ServiceNow platform and have strong experience of integrating third-party tools and processes. We enable businesses to realise the full potential of ServiceNow by simplifying service delivery, integrating disparate systems and automating processes. We also deliver best in class cloud management, devops, itom and aiops integrations with specialist strategy, technical expertise and client-side experience in effective project delivery.
Product Line Certifications
Customer Service Management
- Certified Implementation Specialist – Customer Service Management 14
- Suite Certification - CSM Professional 9
Governance, Risk and Compliance
- Certified Implementation Specialist – Risk and Compliance 1
HR Service Delivery
- Certified Implementation Specialist – Human Resources 12
- Suite Certification - HR Professional 8
IT Asset Management
- Certified Implementation Specialist – Software Asset Management 3
IT Operations Management
- Certified Implementation Specialist – Cloud Provisioning and Governance 5
- Certified Implementation Specialist – Discovery 10
- Certified Implementation Specialist – Event Management 6
- Certified Implementation Specialist – Service Mapping 1
IT Service Management
- Certified Implementation Specialist – IT Service Management 8
- Suite Certification - ITSM Professional 3
Now Platform App Engine
- Certified Implementation Specialist – Service Provider 1
- ServiceNow Certified Application Developer 4
Security Operations
- Certified Implementation Specialist – Security Incident Response 1
Strategic Portfolio Management
- Certified Implementation Specialist – Application Portfolio Management 1
Country and Region Coverage
ServiceNow Implementation Territories
-
AMS
United States
-
EMEA
Ireland, United Kingdom
ServiceNow Resale Territories
-
AMS
United States
-
EMEA
Austria, Ireland, The Netherlands, Switzerland, United Kingdom, Denmark, Belgium, Germany, Finland, Norway
Partner Locations
-
EMEA
United Kingdom
Headquarters
London, London, United Kingdom
ServiceNow Assure
SERVICENOW PARTNER TYPE
- Build Platform
- Consulting & Implementation Premier
- Reseller Premier
Product Line Achievements
- HR Service Delivery
- Now Platform App Engine
- IT Operations Management
- Customer Service Management
- IT Service Management
- Strategic Portfolio Management
SERVICENOW WORKFLOW ACHIEVEMENTS
- Customer Workflow
- Employee Workflow
Industry
- Financial Services
- Government
- Telecom Media Technology
Customer Satisfaction Score
5 out of 5 from Responses
ServiceNow Store
What is this?
The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.
How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
ServiceNow partnership with designated partner practices:
Reseller: Partners that resell ServiceNow product licenses and services
Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services
Service Provider: Partners managing and operating ServiceNow instances on behalf of end clients
Build: Partners building and distributing applications and integrations for the ServiceNow Platform
Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years
Specialist: Partners with a fast-developing NOW practice that exhibits some capability and success measures
Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures
Elite: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions
Global Elite: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions
ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)