Intelibliss Ltd

Intelibliss is a leading ServiceNow partner thriving for excellence and helping customers realise full potential of ServiceNow.

About Intelibliss Ltd

We are an enterprise service management and cloud company with in-depth technical and process expertise gained across multiple industry sectors. We have helped customers build advanced applications on ServiceNow platform and have strong experience of integrating third-party tools and processes. We enable businesses to realise the full potential of ServiceNow by simplifying service delivery, integrating disparate systems and automating processes. We also deliver best in class cloud management, devops, itom and aiops integrations with specialist strategy, technical expertise and client-side experience in effective project delivery.

Product Line Certifications

Customer Service Management
  • Certified Implementation Specialist – Customer Service Management 6
  • Suite Certification - CSM Professional 5
IT Asset Management
  • Certified Implementation Specialist – Software Asset Management 2
IT Business Management
  • Certified Implementation Specialist – Application Portfolio Management 2
IT Operations Management
  • Certified Implementation Specialist – Cloud Provisioning and Governance 5
  • Certified Implementation Specialist – Discovery 4
  • Certified Implementation Specialist – Event Management 5
IT Service Management
  • Certified Implementation Specialist – IT Service Management 4
  • Suite Certification - ITSM Professional 3
Now Platform App Engine
  • Certified Implementation Specialist – Service Provider 1
  • ServiceNow Certified Application Developer 2

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    United States

  • EMEA

    Ireland, United Kingdom

Partner Locations

  • EMEA

    United Kingdom

ServiceNow Assure

Headquarters

London, London, United Kingdom

ServiceNow Partner Type

Sales, Services, Technology

Industry

Financial Services, Government, Telecom Media Technology

Customer Satisfaction Score

4.78 out of 5 from Responses

ServiceNow Store

Store Application(s)

Target Company Size

10,000+

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.