Intellective

Bringing the Wow factor on Now

About Intellective

When Servicenow needed help implementing their Employee Portal, they turned to Intellective to build consumer grade experience for the enterprise. We specialize in enabling the creation of stunning artifacts (portals, mobile apps, knowledge articles) in record times using our Built-on-Now applications. Whether you are in higher education, retails, media, government, or financial institutions, we can accelerate your time to delivery and increase the value of your Servicenow investment. Our applications, available in the Servicenow store, are enabling customers to deliver end to end employee portals in a 10-week timeframe, and empowering business users to maintain the content without impacting IT. We bring best practices to create best in class Employee Experiences that drive self service and employee satisfaction and engagement.

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    United States

Partner Locations

  • AMS

    United States

Headquarters

Mountain View, California, United States

ServiceNow Partner Type

Services, Technology

ServiceNow Store

Store Application(s)

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.