A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.
About Intellective
When Servicenow needed help implementing their Employee Portal, they turned to Intellective to build consumer grade experience for the enterprise. We specialize in enabling the creation of stunning artifacts (portals, mobile apps, knowledge articles) in record times using our Built-on-Now applications. Whether you are in higher education, retails, media, government, or financial institutions, we can accelerate your time to delivery and increase the value of your Servicenow investment. Our applications, available in the Servicenow store, are enabling customers to deliver end to end employee portals in a 10-week timeframe, and empowering business users to maintain the content without impacting IT. We bring best practices to create best in class Employee Experiences that drive self service and employee satisfaction and engagement.
Country and Region Coverage
ServiceNow Implementation Territories
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AMS
United States
Partner Locations
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AMS
United States
Headquarters
Mountain View, California, United States
SERVICENOW PARTNER TYPE
- Build Advanced Platform
- Consulting & Implementation Elite
Industry
Customer Satisfaction Score
4 out of 5 from Responses
ServiceNow Store
What is this?
The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.
How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
ServiceNow partnership with designated partner practices:
Reseller: Partners that resell ServiceNow product licenses and services
Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services
Service Provider: Partners managing and operating ServiceNow instances on behalf of end clients
Build: Partners building and distributing applications and integrations for the ServiceNow Platform
Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years
Specialist: Partners with a fast-developing NOW practice that exhibits some capability and success measures
Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures
Elite: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions
Global Elite: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions
ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)