A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.
About IT PAS
Positioning today as a "global" giants' partner in the new IT scenarios, is a complex exercise, which requires strategic vision, implementation capabilities, committment,organization and evolution of human resources skills and enabling technologies and methodologies. IT PAS guides its customers in their Digital Transformation journey through the Servicenow experience.
Our expertise spans the entire ServiceNow platform including ITSM, HR, ITOM, ITBM, SecOps and more.
Because we understand the way of working across industries is changing towards a fully automated work environment, we assist our customers at every step of the way in achieving their goals:
we provide know-how, advice and support at every stage of the ServiceNow lifecycle, from initial rollout through to ongoing management and continuous improvement roadmaps, helping CIOs and IT departments maximising productivity and enabling great user experiences and business value both for internal and external users.
Product Line Certifications
Customer Service Management
- Certified Implementation Specialist – Customer Service Management 2
- Certified Implementation Specialist – Field Service Management 1
- Suite Certification - CSM Professional 1
HR Service Delivery
- Certified Implementation Specialist – Human Resources 2
- Suite Certification - HR Professional 1
IT Asset Management
- Certified Implementation Specialist – Software Asset Management 1
IT Operations Management
- Certified Implementation Specialist – Cloud Provisioning and Governance 1
- Certified Implementation Specialist – Discovery 4
- Certified Implementation Specialist – Event Management 4
- Certified Implementation Specialist – Service Mapping 2
IT Service Management
- Certified Implementation Specialist – IT Service Management 11
- Suite Certification - ITSM Professional 9
Now Platform App Engine
- ServiceNow Certified Application Developer 3
Security Operations
- Certified Implementation Specialist – Security Incident Response 1
- Certified Implementation Specialist – Vulnerability Response 1
Strategic Portfolio Management
- Certified Implementation Specialist – Application Portfolio Management 3
- Certified Implementation Specialist – Project Portfolio Management 3
Country and Region Coverage
ServiceNow Implementation Territories
-
EMEA
Italy
ServiceNow Resale Territories
-
EMEA
Italy
ServiceNow Service Provider Territories
-
EMEA
Italy
Partner Locations
-
EMEA
Italy
Headquarters
Napoli, Naples, Italy
ServiceNow Assure
SERVICENOW PARTNER TYPE
- Consulting & Implementation Premier
- Reseller Premier
- Service Provider Premier
Industry
- Financial Services
- Manufacturing
- Telecom Media Technology
Customer Satisfaction Score
0 out of 5 from Responses
What is this?
The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.
How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
ServiceNow partnership with designated partner practices:
Reseller: Partners that resell ServiceNow product licenses and services
Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services
Service Provider: Partners managing and operating ServiceNow instances on behalf of end clients
Build: Partners building and distributing applications and integrations for the ServiceNow Platform
Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years
Specialist: Partners with a fast-developing NOW practice that exhibits some capability and success measures
Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures
Elite: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions
Global Elite: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions
ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)