Positioning today as a "global" giants' partner in the new IT scenarios, is a complex exercise, which requires strategic vision, implementation capabilities, committment,organization and evolution of human resources skills and enabling technologies and methodologies. IT PAS guides its customers in their Digital Transformation journey through the Servicenow experience.
Our expertise spans the entire ServiceNow platform including ITSM, HR, ITOM, ITBM, SecOps and more.
Because we understand the way of working across industries is changing towards a fully automated work environment, we assist our customers at every step of the way in achieving their goals:
we provide know-how, advice and support at every stage of the ServiceNow lifecycle, from initial rollout through to ongoing management and continuous improvement roadmaps, helping CIOs and IT departments maximising productivity and enabling great user experiences and business value both for internal and external users.
IT PAS S.r.L.
IT PAS helps its customers going fully digital, guiding them in their Digital Transformation journey through the Servicenow experience.
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Customer satisfaction score
4.5 out of 5
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
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Headquarters
Napoli, Naples, Italy
IT PAS S.r.L.
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Partner Types
Product Certifications
Accreditations
Focus Industries
Location
Resources
About IT PAS S.r.L.
Positioning today as a "global" giants' partner in the new IT scenarios, is a complex exercise, which requires strategic vision, implementation capabilities, committment,organization and evolution of human resources skills and enabling technologies and methodologies. IT PAS guides its customers in their Digital Transformation journey through the Servicenow experience.
Our expertise spans the entire ServiceNow platform including ITSM, HR, ITOM, ITBM, SecOps and more.
Because we understand the way of working across industries is changing towards a fully automated work environment, we assist our customers at every step of the way in achieving their goals:
we provide know-how, advice and support at every stage of the ServiceNow lifecycle, from initial rollout through to ongoing management and continuous improvement roadmaps, helping CIOs and IT departments maximising productivity and enabling great user experiences and business value both for internal and external users.
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Partner Types
Operates in the following capacities.
Reseller
Markets and resells ServiceNow products and packaged services.
Partner segment
Specialist
The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Service Provider
Delivers as-a-service and managed services to drive customer success at scale.
Partner segment
Registered
The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Consulting & Implementation
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Partner segment
Premier
The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Product certifications
Holds one or more ServiceNow credentials and competitive differentiation.
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App Engine
ServiceNow Certified Application Developer
6
Customer Service Management (CSM)
Suite Certification - CSM Professional
1
Enterprise Architecture
Certified Implementation Specialist – Application Portfolio Management - Retiring Soon
2
Human Resources (HR)
Suite Certification - HR Professional
1
ITOM Health
Certified Implementation Specialist – Event Management
3
ITOM Visibility
Certified Implementation Specialist – Discovery
1
Certified Implementation Specialist – Service Mapping
1
ITSM Standard
Certified Implementation Specialist – IT Service Management
2
Micro-Certification - CMDB Health
2
Micro-Certification - Configure the CMDB
2
Micro-Certification - Service Portal
2
Now Assist for Creator
Now Assist for Creator Implementation Delivery Accreditation
1
Now Assist for IT Service Management (ITSM)
Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite
1
Security Incident Response
Certified Implementation Specialist – Security Incident Response
1
Strategic Portfolio Management Pro
Micro-Certification - Agile and Test Management Implementation
1
Strategic Portfolio Management Standard
Certified Implementation Specialist – Strategic Portfolio Management
3
Vulnerability Response
Certified Implementation Specialist – Vulnerability Response
1
Accreditations
Certifies the level of training and expert knowledge.
Presales Accreditation
Certified ServiceNow staff who determine the appropriate products to introduce as a solution.
Accreditation(s)
16
Sales Accreditation
Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
Accreditation(s)
16
Delivery Accreditation
Internal implementation specialists with industry experience and proven knowledge on the Now Platform.
Accreditation(s)
11
Focus industries
Self-declared by partner.
Financial Services
Government
Manufacturing
Telecom Media Technology
Location and coverage
The partner’s coverage location, validated by ServiceNow.
Reseller
Service Provider
Consulting & Implementation
Regional Coverage
Country Coverage
Partner Office Locations
Europe, Middle East & Africa
Italy
Napoli, Italy
Regional Coverage
Country Coverage
Partner Office Locations
Europe, Middle East & Africa
Italy
Napoli, Italy
Regional Coverage
Country Coverage
Partner Office Locations
Europe, Middle East & Africa
Italy
Napoli, Italy
Partner resources and collateral
Partners are encouraged to use the Partner Portal for uploading purposes.
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Additional resources
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Learn more about Partner Programs
Topics
The ServiceNow Reseller Partner Program
The ServiceNow Service Provider Partner Program
The ServiceNow Consulting & Implementation Partner Program
The ServiceNow Build Partner Program