A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.
About Jade Global Inc.
Jade Global, Inc. (Jade) is an Elite ServiceNow Partner headquartered in San Jose, California, with Offices across the US, Canada, Austria, Singapore, the UK, and India.
Jade understands the significance of supporting innovation-based changes with a methodology and a business case. We have profound, worldwide assets to assist organizations arrange administrations over your endeavor for more noteworthy speed, nimbleness, and effectiveness – all conveyed at scale. We Interface the complete organization to address client needs rapidly and proactively. Convey easy encounters and craved results each time.
Jade’s Enterprise Service Management (ESM) Service Line is specialized in ServiceNow Implementations across various modules.
Jade has successfully implemented 300+ projects with an overall CSAT rating of 4.17 and has globally 250+ certified ServiceNow consultants. Jade’s expertise in ServiceNow brings custom solutions and implementation accelerators (Jade RightStart, Jade Connect etc.)
ServiceNow Designations & Awards
Accreditations
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Presales Accreditation32
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Sales Accreditation32
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Delivery Accreditation23
Product Line Certifications
Customer Service Management
- Certified Implementation Specialist – Customer Service Management 2
- Suite Certification - CSM Professional 1
HR Service Delivery
- Certified Implementation Specialist – Human Resources 2
IT Asset Management
- Certified Implementation Specialist – Software Asset Management 1
IT Operations Management
- Certified Implementation Specialist – Discovery 4
- Certified Implementation Specialist – Event Management 2
IT Service Management
- Certified Implementation Specialist – IT Service Management 10
- Suite Certification - ITSM Professional 4
Now Platform App Engine
- ServiceNow Certified Application Developer 6
Strategic Portfolio Management
- Certified Implementation Specialist – Application Portfolio Management 4
- Certified Implementation Specialist – Project Portfolio Management 3
Country and Region Coverage
ServiceNow Implementation Territories
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AMS
United States
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APJ
India
ServiceNow Resale Territories
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AMS
United States
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APJ
India
ServiceNow Service Provider Territories
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AMS
United States
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APJ
India
Partner Locations
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AMS
United States
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APJ
India
Headquarters
San Jose, California, United States
ServiceNow Assure
SERVICENOW PARTNER TYPE
- Build Advanced Platform
- Consulting & Implementation Elite
- Reseller Elite
- Service Provider Elite
Product Line Achievements
- Accreditation
- Certification
- AppStore
Industry
- Financial Services
- Government
- Healthcare and Life Sciences
- Manufacturing
Customer Satisfaction Score
4.67 out of 5 from Responses
What is this?
The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.
How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
ServiceNow partnership with designated partner practices:
Reseller: Partners that resell ServiceNow product licenses and services
Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services
Service Provider: Partners managing and operating ServiceNow instances on behalf of end clients
Build: Partners building and distributing applications and integrations for the ServiceNow Platform
Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years
Specialist: Partners with a fast-developing NOW practice that exhibits some capability and success measures
Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures
Elite: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions
Global Elite: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions
ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)
Partner-owned applications built on the Now Platform.
Built integrations the partner has created on the Now Platform.