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Kanini Software Solutions, Inc.

KANINI is a Digital Transformation enabler with a global team of experts in ITSM, ITBM, ITOM, ITAM, SecOps, GRC, CSM, HRSD, FSM and Now Platform.

About Kanini Software Solutions, Inc.

KANINI is a ServiceNow implementation specialist with a global team of experts helping organizations with their Digital Transformation journey. With a time tested 100% on-time delivery, customer referenceability, and Flexible Engagement Models, KANINI's ServiceNow leadership specializes in IT, Customer & Employees workflows and the Now platform. Our expertise include ITBM, ITOM, ITAM, SecOps, GRC, CSM, HRSD and of course ITSM. Our strategically designed Flexible Engagement models allow our customers a wide range of implementation possibilities from Flexible Resourcing model for elastic & economical implementation, Outcome based model for result driven approach and Fully Managed model for complete ownership and high-speed delivery. Serving one of the Top Fortune 100 companies, our implementations, and applications on Now platform are enabling high impact operational efficiency, and saving cost and time for our customers.

ServiceNow Designations & Awards

Consulting And Implementation Partner
Reseller Partner
Service Provider Partner
Build Partner

Accreditations

  • Presales Accreditation
    4
  • Sales Accreditation
    6
  • Delivery Accreditation
    31

Product Line Certifications

Customer Service Management
  • Certified Implementation Specialist – Customer Service Management 2
  • Certified Implementation Specialist – Field Service Management 2
  • Suite Certification - CSM Professional 1
Governance, Risk and Compliance
  • Certified Implementation Specialist – Risk and Compliance 6
  • Certified Implementation Specialist – Vendor Risk Management 2
HR Service Delivery
  • Certified Implementation Specialist – Human Resources 1
  • Suite Certification - HR Professional 1
IT Asset Management
  • Certified Implementation Specialist – Hardware Asset Management 2
  • Certified Implementation Specialist – Software Asset Management 1
IT Operations Management
  • Certified Implementation Specialist – Discovery 1
  • Certified Implementation Specialist – Event Management 1
  • Certified Implementation Specialist – Service Mapping 1
IT Service Management
  • Certified Implementation Specialist – IT Service Management 5
  • Suite Certification - ITSM Professional 2
Now Platform App Engine
  • Certified Implementation Specialist – Service Provider 1
  • ServiceNow Certified Application Developer 27
Security Operations
  • Certified Implementation Specialist – Security Incident Response 1
  • Certified Implementation Specialist – Vulnerability Response 1
Strategic Portfolio Management
  • Certified Implementation Specialist – Application Portfolio Management 2

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    United States

  • APJ

    India

ServiceNow Resale Territories

  • AMS

    United States

  • APJ

    India

ServiceNow Service Provider Territories

  • AMS

    United States

Partner Locations

  • AMS

    United States

  • APJ

    India

Partner Website
Headquarters

Nashville, Tennessee, United States

SERVICENOW PARTNER TYPE
  • Build Platform
  • Consulting & Implementation Premier
  • Reseller Premier
  • Service Provider Premier
Product Line Achievements
  • Accreditation
  • Certification
Industry
  • Energy and Utilities
  • Financial Services
  • Healthcare and Life Sciences
  • Service Provider
  • Telecom Media Technology
Customer Satisfaction Score

5 out of 5 from Responses

ServiceNow Store

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A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?

The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.

ServiceNow partnership with designated partner practices:

Reseller: Partners that resell ServiceNow product licenses and services

Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services

Service Provider​: Partners managing and operating ServiceNow instances on behalf of end clients

Build: Partners building and distributing applications and integrations for the ServiceNow Platform

Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years

Specialist​: Partners with a fast-developing NOW practice that exhibits some capability and success measures

Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures

Elite​: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions

Global Elite​: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions

ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)

Partner-owned applications built on the Now Platform.
Built integrations the partner has created on the Now Platform.