KPMG, LLP

KPMG solutions focus on business outcomes & leverage leading transformational experience to help clients achieve game-changing economics beyond IT.

About KPMG, LLP

Growing demand for faster, more agile service delivery. Improving employee experiences and productivity. Changes in traditional lines of control and the associated risks. Managing a complex service delivery environment across the diverse front, middle and back office functions. Greater scrutiny of value from technology. Today, organizations face formidable challenges. To adapt quickly, they must focus on becoming more agile and responsive to the business. Together with ServiceNow's industry leading workflow platform, KPMG's service management solutions focus on business outcomes and leverage deep functional and technology experience to help clients achieve more value and deliver game changing economics across all functions of the enterprise. KPMG leading solutions leverage the full NOW platform, can enable a consumer-like experience, automate complex workflows, and deliver superior services while driving greater productivity.

ServiceNow Designations & Awards

Global Partner Award 2020
Americas Regional Partner Award 2020
EMEA Regional Partner Award 2020
EMEA Regional Partner Award 2021
Global Partner Award 2021

Industry Solutions

view more - Provider Onboarding and Credentialing
Healthcare and Life Sciences
Provider Onboarding and Credentialing

ServiceNow Expertise

  • Certified Master Architect (CMA)

    6

Product Line Certifications

Customer Service Management
  • Certified Implementation Specialist – Customer Service Management 16
  • Certified Implementation Specialist – Field Service Management 1
  • Suite Certification - CSM Professional 10
Governance, Risk and Compliance
  • Certified Implementation Specialist – Risk and Compliance 52
  • Certified Implementation Specialist – Vendor Risk Management 5
HR Service Delivery
  • Certified Implementation Specialist – Human Resources 73
  • Suite Certification - HR Enterprise 14
  • Suite Certification - HR Professional 20
IT Asset Management
  • Certified Implementation Specialist – Hardware Asset Management 6
  • Certified Implementation Specialist – Software Asset Management 12
IT Business Management
  • Certified Implementation Specialist – Application Portfolio Management 11
  • Certified Implementation Specialist – Financial Management 2
  • Certified Implementation Specialist – Project Portfolio Management 35
IT Operations Management
  • Certified Implementation Specialist – Cloud Provisioning and Governance 1
  • Certified Implementation Specialist – Discovery 23
  • Certified Implementation Specialist – Event Management 18
  • Certified Implementation Specialist – Service Mapping 4
IT Service Management
  • Certified Implementation Specialist – IT Service Management 179
  • Suite Certification - ITSM Professional 46
Now Platform App Engine
  • ServiceNow Certified Application Developer 57
Security Operations
  • Certified Implementation Specialist – Security Incident Response 16
  • Certified Implementation Specialist – Vulnerability Response 19

Public Sector Designations

US contract/procurement Vehicles

General Services Administration Schedule 70 (GSA)

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    Argentina, Canada, United States, Brazil, Colombia, Panama, Mexico

  • APJ

    Hong Kong, Taiwan, Japan, Australia, India, Singapore, New Zealand

  • EMEA

    Austria, The Netherlands, Luxembourg, Switzerland, Italy, France, United Kingdom, Spain, Saudi Arabia, United Arab Emirates, Denmark, Belgium, Finland, Norway

ServiceNow Resale Territories

  • AMS

    Canada

  • APJ

    Hong Kong, Macau, Thailand, Taiwan, Indonesia, Singapore, Malaysia, Philippines, New Zealand

  • EMEA

    Saudi Arabia, United Arab Emirates, Denmark, Czech Republic

Partner Locations

  • AMS

    Argentina, Canada, United States, Brazil, Colombia, Panama, Mexico

  • APJ

    Hong Kong, Taiwan, Japan, Australia, India, Singapore, New Zealand

  • EMEA

    Austria, Sweden, The Netherlands, Luxembourg, Switzerland, Italy, France, United Kingdom, Spain, Saudi Arabia, United Arab Emirates, Denmark, Belgium, Germany, Czech Republic, Finland, Norway

ServiceNow Assure

Headquarters

New York, New York, United States

ServiceNow Partner Type

Public Sector, Sales, Services, Technology

Product Line Achievements

Governance, Risk and Compliance, HR Service Delivery, IT Asset Management, IT Operations Management, IT Service Management, IT Business Management

Industry

Education, Financial Services, Government, Healthcare and Life sciences, Manufacturing, Telecom Media Technology

Customer Satisfaction Score

4.62 out of 5 from Responses

ServiceNow Store

Store Application(s)

Target Company Size

5,001 to 10,000

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.