Kumoco Ltd

Dedicated to excellence in helping enterprises & MSPs reach their business goals through the ‘plug and play’ adoption of AI-powered cloud technology

About Kumoco Ltd

We are a ServiceNow Services and Technology partner and our handpicked team of experienced and certified ServiceNow consultants, developers, architects and administrators will design and deliver a solution that is right for your organisation. Our expertise spans ServiceNow ITOM, ITBM and ITSM and our services include: - Architecture - Business Analysis and Design - Development - Test Automation - Release and Deployment - Training - Administration & Support

Product Line Certifications

IT Business Management
  • Certified Implementation Specialist – Project Portfolio Management 1
IT Operations Management
  • Certified Implementation Specialist – Event Management 1
IT Service Management
  • Certified Implementation Specialist – IT Service Management 1
Now Platform App Engine
  • ServiceNow Certified Application Developer 1

Country and Region Coverage

ServiceNow Implementation Territories

  • EMEA

    United Kingdom

Partner Locations

  • EMEA

    United Kingdom

ServiceNow Assure

Headquarters

Reading, Berkshire, United Kingdom

ServiceNow Partner Type

Sales, Services, Technology

Industry

Financial Services, Government, Telecom Media Technology

Customer Satisfaction Score

4.5 out of 5 from Responses

ServiceNow Store

Store Application(s)

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.