Lenovo Inc.
Accelerating enterprise transformation through intelligent technology and automation
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Customer satisfaction score
4.13 out of 5
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
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Headquarters
Quarry Bay, Hong Kong Island, Hong Kong
Lenovo Inc.
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Partner Types
Product Certifications
Accreditations
Focus Industries
Location
Resources
About Lenovo Inc.
Lenovo is a global technology leader and the world's leading PC vendor, delivering enterprise-scale solutions across devices, infrastructure, and managed services in more than 180 markets. Through its strategic partnership with ServiceNow, Lenovo brings this expertise to help organizations modernize enterprise operations with AI, intelligent workflows, consulting, implementation, and managed services, including licenses. By combining operational experience in Supply chain, procurement, and asset lifecycle with ServiceNow-native innovations and connected workplace intelligence, Lenovo helps customers simplify complexity, improve employee experiences, strengthen governance, and achieve measurable business outcomes.
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Partner Types
Operates in the following capacities.
Reseller
Markets and resells ServiceNow products and packaged services.
Partner segment
Registered
The segments include Registered, Select, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.
Service Provider
Delivers as-a-service and managed services to drive customer success at scale.
Partner segment
Premier
The segments include Registered, Select, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.
Consulting & Implementation
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Partner segment
Premier
The segments include Registered, Select, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.
Build
Builds solutions and apps/integrations made available on the ServiceNow Store.
Partner segment
Select
The segments include Registered, Select, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.
Product certifications
The certifications shown are those most relevant to ServiceNow deployments. Partners may hold additional certifications not displayed on this profile.
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App Engine
ServiceNow Certified Application Developer (CAD)
13
Customer Service Management (CSM)
Suite Certification - CSM Professional
2
Field Service Management (FSM)
Certified Implementation Specialist – Field Service Management (CIS-FSM)
1
Hardware Asset Management (HAM)
Certified Implementation Specialist – Hardware Asset Management (CIS-HAM)
1
Human Resources (HR)
Suite Certification - HR Professional
2
Now Assist for HR Service Delivery (HRSD)
Suite Certification - Now Assist for HR Service Delivery Pro Plus
1
Now Assist for IT Service Management (ITSM)
Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite
2
Risk, Resilience, Sustainability
Certified Implementation Specialist – Risk and Compliance (CIS-RC)
1
Security Incident Response
Certified Implementation Specialist – Security Incident Response (CIS-SIR)
1
Strategic Portfolio Management Standard
Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)
2
Vulnerability Response
Certified Implementation Specialist – Vulnerability Response (CIS-VR)
1
Accreditations
Certifies the level of training and expert knowledge.
Presales Accreditation
Certified ServiceNow staff who determine the appropriate products to introduce as a solution.
Accreditation(s)
53
Sales Accreditation
Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
Accreditation(s)
16
Delivery Accreditation
Internal implementation specialists with industry experience and proven knowledge on the Now Platform.
Accreditation(s)
35
Focus industries
Self-declared by partner.
Education
Financial Services
Government
Healthcare and Life Sciences
Manufacturing
Retail and Hospitality
Service Provider
TMT
Technology
Telco and Media
Transportation and Logistics
Location and coverage
The partner’s coverage location, validated by ServiceNow.
Reseller
Service Provider
Consulting & Implementation
Regional Coverage
Country Coverage
Partner Office Locations
Americas
Brazil, Canada, Mexico, United States
Morrisville, United States
Asia Pacific & Japan
Australia, Hong Kong, Malaysia, Singapore
Sydney, Australia | Quarry Bay, Tai Kok Tsui, Hong Kong | Singapore, Singapore
Europe, Middle East & Africa
United Arab Emirates, Switzerland, United Kingdom, Ireland, Saudi Arabia, South Africa
Dublin 2, Ireland
Regional Coverage
Country Coverage
Partner Office Locations
Americas
Brazil, Mexico, United States
Morrisville, United States
Asia Pacific & Japan
Australia, Hong Kong, Malaysia, Singapore
Sydney, Australia | Quarry Bay, Tai Kok Tsui, Hong Kong | Singapore, Singapore
Europe, Middle East & Africa
United Kingdom, Ireland
Dublin 2, Ireland
Regional Coverage
Country Coverage
Partner Office Locations
Americas
Brazil, Canada, Mexico, United States
Morrisville, United States
Asia Pacific & Japan
Australia, Hong Kong, India, Japan, South Korea, New Zealand
Sydney, Australia | Quarry Bay, Tai Kok Tsui, Hong Kong
Europe, Middle East & Africa
United Arab Emirates, Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia
Dublin 2, Ireland
Partner resources and collateral
Partners are encouraged to use the Partner Portal for uploading purposes.
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Additional resources
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Learn more about Partner Programs
Topics
The ServiceNow Reseller Partner Program
The ServiceNow Service Provider Partner Program
The ServiceNow Consulting & Implementation Partner Program
The ServiceNow Build Partner Program