A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.
About Larsen & Toubro Infotech Limited (LTI)
LTI (NSE: LTI) is a global technology consulting and digital solutions company helping more than 420 clients succeed in a converging world. With
operations in 32 countries, we go the extra mile for our clients and accelerate their digital transformation with LTI’s Mosaic platform enabling their
mobile, social, analytics, IoT and cloud journeys. Founded in 1997 as a subsidiary of Larsen & Toubro Limited, our unique heritage gives us unrivalled
real-world expertise to solve the most complex challenges of enterprises across all industries. Each day, our team of more than 30,000 LTItes
enable our clients to improve the effectiveness of their business and technology operations and deliver value to their customers, employees and
shareholders. Find more at www.Lntinfotech.com or follow us at @LTI_Global
ServiceNow Designations & Awards
ServiceNow Expertise
-
Certified Master Architect (CMA)
2
Product Line Certifications
Customer Service Management
- Certified Implementation Specialist – Customer Service Management 8
- Certified Implementation Specialist – Field Service Management 2
- Suite Certification - CSM Professional 3
Governance, Risk and Compliance
- Certified Implementation Specialist – Risk and Compliance 3
- Certified Implementation Specialist – Vendor Risk Management 1
HR Service Delivery
- Certified Implementation Specialist – Human Resources 24
- Suite Certification - HR Professional 4
IT Asset Management
- Certified Implementation Specialist – Hardware Asset Management 7
- Certified Implementation Specialist – Software Asset Management 10
IT Operations Management
- Certified Implementation Specialist – Cloud Provisioning and Governance 2
- Certified Implementation Specialist – Discovery 49
- Certified Implementation Specialist – Event Management 16
- Certified Implementation Specialist – Service Mapping 9
IT Service Management
- Certified Implementation Specialist – IT Service Management 45
- Suite Certification - ITSM Professional 18
Now Platform App Engine
- Certified Implementation Specialist – Service Provider 1
- ServiceNow Certified Application Developer 77
Security Operations
- Certified Implementation Specialist – Security Incident Response 9
- Certified Implementation Specialist – Vulnerability Response 5
Strategic Portfolio Management
- Certified Implementation Specialist – Application Portfolio Management 11
- Certified Implementation Specialist – Project Portfolio Management 10
Country and Region Coverage
ServiceNow Implementation Territories
-
APJ
India
-
EMEA
France
ServiceNow Resale Territories
-
AMS
Canada, United States
-
APJ
India, Singapore
-
EMEA
Sweden, Switzerland, France, United Arab Emirates, Denmark, Germany, Norway, Poland, Qatar
ServiceNow Service Provider Territories
-
AMS
Canada, United States
-
APJ
Australia, India
-
EMEA
Sweden, Switzerland, France, United Kingdom, Saudi Arabia, United Arab Emirates, Denmark, Norway, Qatar
Partner Locations
-
APJ
India
Headquarters
Mumbai, Maharashtra, India
ServiceNow Assure
SERVICENOW PARTNER TYPE
- Build Advanced Platform
- Consulting & Implementation Elite
- Reseller Elite
- Service Provider Elite
Product Line Achievements
- IT Operations Management
- IT Service Management
Industry
Customer Satisfaction Score
4.27 out of 5 from Responses
ServiceNow Store
What is this?
The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.
How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
ServiceNow partnership with designated partner practices:
Reseller: Partners that resell ServiceNow product licenses and services
Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services
Service Provider: Partners managing and operating ServiceNow instances on behalf of end clients
Build: Partners building and distributing applications and integrations for the ServiceNow Platform
Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years
Specialist: Partners with a fast-developing NOW practice that exhibits some capability and success measures
Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures
Elite: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions
Global Elite: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions
ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)