A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.
About Larsen & Toubro Infotech Limited (LTI)
LTI (NSE: LTI) is a global technology consulting and digital solutions company helping more than 420 clients succeed in a converging world. With
operations in 32 countries, we go the extra mile for our clients and accelerate their digital transformation with LTI’s Mosaic platform enabling their
mobile, social, analytics, IoT and cloud journeys. Founded in 1997 as a subsidiary of Larsen & Toubro Limited, our unique heritage gives us unrivalled
real-world expertise to solve the most complex challenges of enterprises across all industries. Each day, our team of more than 30,000 LTItes
enable our clients to improve the effectiveness of their business and technology operations and deliver value to their customers, employees and
shareholders. Find more at www.Lntinfotech.com or follow us at @LTI_Global
ServiceNow Expertise
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Certified Master Architect (CMA)
1
Product Line Certifications
Customer Service Management
- Certified Implementation Specialist – Field Service Management 1
- Suite Certification - CSM Professional 1
HR Service Delivery
- Certified Implementation Specialist – Human Resources 8
- Suite Certification - HR Professional 2
IT Operations Management
- Certified Implementation Specialist – Discovery 38
IT Service Management
- Suite Certification - ITSM Professional 4
Now Platform App Engine
- Certified Implementation Specialist – Service Provider 1
Strategic Portfolio Management
- Certified Implementation Specialist – Application Portfolio Management 4
- Certified Implementation Specialist – Project Portfolio Management 4
Country and Region Coverage
ServiceNow Implementation Territories
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APJ
India
-
EMEA
France
ServiceNow Resale Territories
-
AMS
Canada, United States
-
APJ
India, Singapore
-
EMEA
Sweden, Switzerland, France, Denmark, Germany, Norway, Poland, Qatar
ServiceNow Service Provider Territories
-
AMS
Canada, United States
-
APJ
India
-
EMEA
Sweden, Switzerland, France, United Kingdom, Saudi Arabia, United Arab Emirates, Denmark, Norway, Qatar
Partner Locations
-
APJ
India
ServiceNow Assure
Headquarters
Mumbai, Maharashtra, India
ServiceNow Partner Type
Sales, Service Provider, Services, Technology
Product Line Achievements
IT Service Management
Customer Satisfaction Score
4.44 out of 5 from Responses
ServiceNow Store
What is this?
The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.
How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.