LTM is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700 clients , LTM brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by 84,000+ talented and entrepreneurial professionals across more than 30 countries, LTM a Larsen & Toubro Group company — combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. LTM is an AI-centric global technology services company and the Business Creativity partner to the world's largest and most disruptive enterprises. For more information, please visit https://www.ltm.com
LTM LTM is an AI-centric global technology services company and the Business Creativity partner to the world's largest and most disruptive enterprises. Contact Partner Visit Website Customer satisfaction score 4.34 out of 5 The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement. ServiceNow Store See all applications and solutions Headquarters Mumbai, Maharashtra, India
LTM Contact Partner Partner Types Product Line Achievements Product Certifications Expertise Classification Accreditations Awards Focus Industries Location Resources
About LTM LTM is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700 clients , LTM brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by 84,000+ talented and entrepreneurial professionals across more than 30 countries, LTM a Larsen & Toubro Group company — combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. LTM is an AI-centric global technology services company and the Business Creativity partner to the world's largest and most disruptive enterprises. For more information, please visit https://www.ltm.com Load More Load Less
Partner Types Operates in the following capacities. Reseller Markets and resells ServiceNow products and packaged services. Partner segment Elite The segments include Registered, Select, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.  Service Provider Delivers as-a-service and managed services to drive customer success at scale. Partner segment Elite The segments include Registered, Select, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.  Consulting & Implementation Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support. Partner segment Elite The segments include Registered, Select, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.  Build Builds solutions and apps/integrations made available on the ServiceNow Store. Partner segment Premier The segments include Registered, Select, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.
Product line achievements Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
 Explore all ServiceNow Products Product Line Achievement not earned Product Line Achievement earned in Geo Validated Practice in Geo Product Line AMS Americas EMEA Europe, Middle East, Africa APJ Asia Pacific, Japan Global ITOM Visibility Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 3 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.67 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 0 ITSM Standard Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 9 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.56 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 4 Show All
Product certifications Holds one or more ServiceNow credentials and competitive differentiation. Expand All Collapse All App Engine ServiceNow Certified Application Developer (CAD) 366 Business Continuity Management Micro-Certification - Business Continuity Management 6 Cloud Cost Management Cloud Cost Management Delivery Accreditation 1 Customer Service Management (CSM) Suite Certification - CSM Professional 71 Enterprise Architecture Enterprise Architecture Implementation Delivery Accreditation 3 Field Service Management (FSM) Certified Implementation Specialist – Field Service Management (CIS-FSM) 26 Financial Services Operations - Banking Suite Certification - FSO Banking and Wealth Management Professional 12 Hardware Asset Management (HAM) Certified Implementation Specialist – Hardware Asset Management (CIS-HAM) 53 Healthcare & Life Sciences Suite Certification - Healthcare and Life Sciences Management Professional 6 Human Resources (HR) Suite Certification - HR Professional 75 ITOM Health Certified Implementation Specialist – Event Management (CIS-EM) 1 ITOM Visibility Certified Implementation Specialist – Discovery (CIS-DISCO) 1 Certified Implementation Specialist – Service Mapping (CIS-SM) 1 ITSM Pro Micro-Certification – DevOps Change Velocity 2 Suite Certification - Data Foundations (CMDB and CSDM) Professional 9 Suite Certification - ITSM Professional 2 ITSM Standard Certified Implementation Specialist – IT Service Management (CIS-ITSM) 4 Employee Center Accreditation 6 Legal Service Delivery Suite Certification - Legal Service Delivery 9 Moveworks Moveworks Agent Studio Fundamentals Delivery Accreditation 5 Moveworks Platform Implementation for Engineers Delivery Accreditation 5 Now Assist for Creator Now Assist for Creator Implementation Delivery Accreditation 74 Now Assist for Customer Service Management (CSM) Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite 1 Now Assist for IT Service Management (ITSM) Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite 1 Suite Certification - Now Assist for IT Service Management Pro Plus - Retiring Soon 1 Operational Technology Management Delivery Accreditation - Operational Technology 4 Public Sector Digital Services Suite Certification - Public Sector Digital Services (PSDS) 5 Retail Service Management Retail Delivery Accreditation 3 Risk, Resilience, Sustainability Certified Implementation Specialist – Risk and Compliance (CIS-RC) 40 Security Incident Response Certified Implementation Specialist – Security Incident Response (CIS-SIR) 11 Software Asset Management (SAM) Certified Implementation Specialist – Software Asset Management (CIS-SAM) 45 Strategic Portfolio Management Standard Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM) 39 Technology Provider Service Management (TPSM) Suite Certification - Technology Provider Service Management 8 Telecom Service Management (TSM) Suite Certification - Telecommunication and Media Service Management 8 Telecommunications Network Inventory Telecommunication Network Inventory Delivery Accreditation 11 Third-party Risk Management Certified Implementation Specialist – Third-party Risk Management (CIS-TPRM) 6 Vulnerability Response Certified Implementation Specialist – Vulnerability Response (CIS-VR) 14 Workflow Data Fabric Suite Certification - Workflow Data Fabric 17 Workplace Service Delivery Suite Certification - Workplace Service Delivery 11
Expertise classification Embodies experience, knowledge, and education. Certified Master Architect (CMA) The Master Architect is a trusted technical advisor and a valued partner on the digital transformation journey with ServiceNow. Skilled individual(s) 4 Certified Technical Architect (CTA) The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives. Skilled individual(s) 11
Accreditations Certifies the level of training and expert knowledge. Presales Accreditation Certified ServiceNow staff who determine the appropriate products to introduce as a solution. Accreditation(s) 169 Sales Accreditation Sales staff who understand the value of the Now Platform and are certified ServiceNow experts. Accreditation(s) 192 Delivery Accreditation Internal implementation specialists with industry experience and proven knowledge on the Now Platform. Accreditation(s) 675
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Focus industries Self-declared by partner. Energy and Utilities Financial Services Government Healthcare and Life Sciences Manufacturing Retail and Hospitality Service Provider TMT Technology Transportation and Logistics
Location and coverage The partner’s coverage location, validated by ServiceNow. Reseller Service Provider Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Americas Canada, United States Edison, United States Asia Pacific & Japan India, Japan, Singapore Mumbai, India Europe, Middle East & Africa United Arab Emirates, Switzerland, Cyprus, Germany, Denmark, France, United Kingdom, Italy, Norway, Poland, Qatar, Saudi Arabia, Sweden, South Africa Dubai, United Arab Emirates | London, United Kingdom | Doha, Qatar | , Al Aqeeq Riyadh, Riyadh, Saudi Arabia Regional Coverage Country Coverage Partner Office Locations Americas Canada, United States Edison, United States Asia Pacific & Japan Australia, India, Singapore Mumbai, India Europe, Middle East & Africa United Arab Emirates, Switzerland, Cyprus, Germany, Denmark, France, United Kingdom, Italy, Norway, Qatar, Saudi Arabia, Sweden, South Africa Dubai, United Arab Emirates | London, United Kingdom | Doha, Qatar | , Al Aqeeq Riyadh, Riyadh, Saudi Arabia Regional Coverage Country Coverage Partner Office Locations Americas Canada, United States Edison, United States Asia Pacific & Japan Australia, India, Japan, South Korea, New Zealand, Singapore Mumbai, India Europe, Middle East & Africa United Arab Emirates, Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Qatar, Romania, Saudi Arabia, Sweden, Slovenia, Slovakia Dubai, United Arab Emirates | London, United Kingdom | Doha, Qatar | , Al Aqeeq Riyadh, Riyadh, Saudi Arabia
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