Microland Ltd

Microland's delivery of digital and “Making Digital Happen” allows technology to do more and intrude less

About Microland Ltd

Microland's delivery of digital makes it easier for enterprises to adopt nextGen Digital infrastructure & allows technology to do more and intrude less Platform First: Deploying intelligent, hyper-automated models for the full stack digital infrastructure & to ensure that digital experiences are reliable Digital Networks: Transforming SDN with Automation, Analytics, and AIOps to enhance & secure user experience Cloud & Apps: Maximizing the potential of the Cloud by Modernizing Apps & deliver Platform-First Ops Digital Workplace: Providing a productive, secure, and collaborative hybrid workplace for the Digital Workforce Cybersecurity: "Cyber Resilient First” approach to protect clients & recover against security risks Industrial IoT: Secure IoT solutions that deliver actionable data, real-time monitoring & predictive analytics Incorporated in 1989 & headquartered in Bengaluru, India, we have 4,500+ digital specialists across offices & delivery centers in NA, EMEA and APAC regions

ServiceNow Designations & Awards

Consulting And Implementation Partner
Reseller Partner
Service Provider Partner
Build Partner
Built With ServiceNow Offerings

Offerings and Solutions

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Technology Excellence
Intelligeni AutomatedOps


  • Presales Accreditation
  • Sales Accreditation
  • Delivery Accreditation

Product Line Certifications

Customer Service Management
  • Certified Implementation Specialist – Customer Service Management 1
  • Suite Certification - CSM Professional 1
IT Service Management
  • Certified Implementation Specialist – IT Service Management 1
  • Suite Certification - ITSM Professional 1
Now Platform App Engine
  • ServiceNow Certified Application Developer 5
Strategic Portfolio Management
  • Certified Implementation Specialist – Application Portfolio Management 1

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    Canada, United States

  • APJ

    Japan, India

  • EMEA

    United Kingdom

ServiceNow Resale Territories

  • AMS

    United States

  • APJ


  • EMEA

    United Kingdom

ServiceNow Service Provider Territories

  • AMS

    Canada, United States

  • APJ

    Thailand, Australia, India, Singapore

  • EMEA

    Ireland, United Kingdom, Saudi Arabia, United Arab Emirates

Partner Locations

  • AMS

    United States


Alpharetta, Georgia, United States

  • Build Platform
  • Consulting & Implementation Premier
  • Reseller Premier
  • Service Provider Premier
  • Built with ServiceNow Offerings
Product Line Achievements
  • Accreditation
  • Certification
  • Education
  • Energy and Utilities
  • Financial Services
  • Government
  • Healthcare and Life Sciences
  • Manufacturing
  • Retail and Hospitality
  • Service Provider
  • Telecom Media Technology
  • Transportation and Logistics
Customer Satisfaction Score

5 out of 5 from Responses

ServiceNow Store

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A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?

The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.

ServiceNow partnership with designated partner practices:

Reseller: Partners that resell ServiceNow product licenses and services

Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services

Service Provider​: Partners managing and operating ServiceNow instances on behalf of end clients

Build: Partners building and distributing applications and integrations for the ServiceNow Platform

Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years

Specialist​: Partners with a fast-developing NOW practice that exhibits some capability and success measures

Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures

Elite​: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions

Global Elite​: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions

ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)

Partner-owned applications built on the Now Platform.
Built integrations the partner has created on the Now Platform.
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