MobiChord Inc.

MobiChord helps enterprises leverage ServiceNow to manage mobile, voice & network, and cloud as effortlessly as possible.

About MobiChord Inc.

MobiChord is a revolutionary, subscription-based software provider of Technology Expense Management solutions on the ServiceNow Platform. MobiChord extends the ServiceNow Platform to manage Mobile, Voice & Data and Cloud expenses and services, helping customers to preserve and generate budget, become more productive, and get full visibility into IT expenses. ServiceNow customers highly benefit from leveraging the CMDB and their existing data and processes to manage technology assets, expenses, and services from behind a single pane of glass. For the same reasons time-to-value is extremely fast. MobiChord supports enterprise and government customers globally and is proud to be recognized in Gartner's Market Guide for Technology Expense Management and as the top-ranked TEM company on the Inc. 5,000 for the last two years.

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    United States

ServiceNow Resale Territories

  • AMS

    United States

  • EMEA

    Germany

Partner Locations

  • AMS

    United States

ServiceNow Assure

Headquarters

San Jose, California, United States

ServiceNow Partner Type

Sales, Services, Technology

ServiceNow Store

Store Application(s)

Target Company Size

10,000+

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.