The msg group is an independent, international group of companies with independent companies and more than 10,000 experts in 32 countries. The ServiceNow consultants and specialists at msg services see themselves as "trusted advisors" for our customers, providing sustainable, end-to-end consulting and optimization at the organizational and process level. We advise our customers on the digitization of their business processes, from the initial idea to the successful implementation of the digitized processes. The targeted processes are aligned with the architectures and standards of the ServiceNow platform as well as the specifications of our customers. We also support our customers beyond the completed projects in all questions of process optimization as well as in the establishment of a Center of Excellence for the operation of their ServiceNow platform.
msg services GmbH
msg services is a trusted advisor for the digitization of our customers' business processes. We provide sustainable, end-to-end consulting.
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Customer satisfaction score
4.25 out of 5
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
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Headquarters
Ismaning, Bavaria, Germany
msg services GmbH
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Partner Types
Product Certifications
Expertise Classification
Accreditations
Focus Industries
Location
Resources
About msg services GmbH
The msg group is an independent, international group of companies with independent companies and more than 10,000 experts in 32 countries. The ServiceNow consultants and specialists at msg services see themselves as "trusted advisors" for our customers, providing sustainable, end-to-end consulting and optimization at the organizational and process level. We advise our customers on the digitization of their business processes, from the initial idea to the successful implementation of the digitized processes. The targeted processes are aligned with the architectures and standards of the ServiceNow platform as well as the specifications of our customers. We also support our customers beyond the completed projects in all questions of process optimization as well as in the establishment of a Center of Excellence for the operation of their ServiceNow platform.
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Partner Types
Operates in the following capacities.
Consulting & Implementation
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Partner segment
Specialist
The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Product certifications
Holds one or more ServiceNow credentials and competitive differentiation.
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App Engine
ServiceNow Certified Application Developer
1
Customer Service Management (CSM)
Suite Certification - CSM Professional
1
Expertise classification
Embodies experience, knowledge, and education.
Certified Technical Architect (CTA)
The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives.
Skilled individual(s)
1
Accreditations
Certifies the level of training and expert knowledge.
Presales Accreditation
Certified ServiceNow staff who determine the appropriate products to introduce as a solution.
Accreditation(s)
6
Sales Accreditation
Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
Accreditation(s)
22
Delivery Accreditation
Internal implementation specialists with industry experience and proven knowledge on the Now Platform.
Accreditation(s)
9
Focus industries
Self-declared by partner.
Education
Energy and Utilities
Financial Services
Government
Healthcare and Life Sciences
Manufacturing
Retail and Hospitality
Service Provider
Telecom Media Technology
Transportation and Logistics
Location and coverage
The partner’s coverage location, validated by ServiceNow.
Consulting & Implementation
Regional Coverage
Country Coverage
Partner Office Locations
Europe, Middle East & Africa
Germany
Ismaning, Germany
Partner resources and collateral
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