Nagarro Software Pvt. Ltd.

Nagarro is a global software development and technology consulting company that provides services for digital disruption.

About Nagarro Software Pvt. Ltd.

Nagarro is a global software development and technology consulting company that provides services for digital disruption to Fortune 500 companies and leading ISVs. Nagarro specializes in solving complex and strategic problems for clients, and is known for agility, co-innovation and high-quality standards. The large and diverse portfolio of services include Artificial Intelligence, Agile Application Development, Big Data Analytics, Cloud Services, Internet of Things, Enterprise Resource Planning, Digital Commerce, Quality Testing and Engineering, Mobility Solutions, Product Engineering and Info Security. Part of the German technology group Allgeier SE (FWB: AEIN), Nagarro has offices in 21 countries and employs 7000 professionals worldwide. The unique Nagarro culture is known for its entrepreneurial mentality, the global and transparent organization as well as the friendly and non-hierarchical mindset.

Product Line Certifications

Customer Service Management
  • Certified Implementation Specialist – Customer Service Management 1
HR Service Delivery
  • Certified Implementation Specialist – Human Resources 1
  • Suite Certification - HR Enterprise 1
  • Suite Certification - HR Professional 1
IT Business Management
  • Certified Implementation Specialist – Application Portfolio Management 1
  • Certified Implementation Specialist – Project Portfolio Management 6
IT Operations Management
  • Certified Implementation Specialist – Discovery 7
  • Certified Implementation Specialist – Event Management 1
IT Service Management
  • Certified Implementation Specialist – IT Service Management 8
  • Suite Certification - ITSM Professional 3
Now Platform App Engine
  • ServiceNow Certified Application Developer 3

Country and Region Coverage

ServiceNow Implementation Territories

  • APJ

    India

ServiceNow Resale Territories

  • APJ

    India

Partner Locations

  • APJ

    India

ServiceNow Assure

Headquarters

Gurugram, Haryana, India

ServiceNow Partner Type

Sales, Service Provider, Services

Industry

Education, Financial Services, Government, Healthcare and Life sciences, Manufacturing, Telecom Media Technology

Customer Satisfaction Score

4.5 out of 5 from Responses

Target Company Size

101 to 500

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.