A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.
About Nagarro Software Pvt. Ltd.
Nagarro - with a team of 20,000+ experts, no formal headquarters and offices in 33 countries. Nagarro works with a diverse client base comprising more than 750 clients across 50 countries. Nagarro is listed on Deutsche Börse (Symbol: NA9) and is also a part of TecDAX stock index which represents 30 largest technology companies listed on Deutsche Börse.
Nagarro specializes in solving the most complex technology challenges in an agile way, called 'Thinking Breakthroughs'.
As a ServiceNow Elite partner, Nagarro has completed over 200 projects in the last six years. Our goal is to help customers seamlessly manage their organizational activities on a single robust platform to see value gains through improved productivity, reduced costs, and better experience. Nagarro would be happy to partner with you for your ServiceNow Implementation Services, Consulting, and Managed Services' needs.
Let's connect at servicenow@nagarro.com
Product Line Certifications
Customer Service Management
- Certified Implementation Specialist – Customer Service Management 2
- Suite Certification - CSM Professional 1
HR Service Delivery
- Certified Implementation Specialist – Human Resources 2
- Suite Certification - HR Professional 1
IT Asset Management
- Certified Implementation Specialist – Software Asset Management 1
IT Operations Management
- Certified Implementation Specialist – Discovery 8
- Certified Implementation Specialist – Event Management 4
- Certified Implementation Specialist – Service Mapping 1
IT Service Management
- Certified Implementation Specialist – IT Service Management 11
- Suite Certification - ITSM Professional 4
Now Platform App Engine
- ServiceNow Certified Application Developer 11
Security Operations
- Certified Implementation Specialist – Security Incident Response 1
Strategic Portfolio Management
- Certified Implementation Specialist – Application Portfolio Management 1
- Certified Implementation Specialist – Project Portfolio Management 6
Country and Region Coverage
ServiceNow Implementation Territories
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AMS
Canada, United States
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APJ
India
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EMEA
Austria
ServiceNow Resale Territories
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AMS
Canada, United States
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APJ
India
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EMEA
Austria
ServiceNow Service Provider Territories
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AMS
United States
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APJ
Thailand, Australia, India
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EMEA
United Kingdom
Partner Locations
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AMS
Canada, United States
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APJ
Thailand, Australia, India
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EMEA
Austria, United Kingdom
Headquarters
Gurugram, Haryana, India
ServiceNow Assure
SERVICENOW PARTNER TYPE
- Consulting & Implementation Elite
- Reseller Elite
- Service Provider Elite
Product Line Achievements
- IT Service Management
Industry
- Education
- Energy and Utilities
- Financial Services
- Government
- Healthcare and Life Sciences
- Manufacturing
- Retail and Hospitality
- Service Provider
- Telecom Media Technology
- Transportation and Logistics
Customer Satisfaction Score
4.31 out of 5 from Responses
What is this?
The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.
How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
ServiceNow partnership with designated partner practices:
Reseller: Partners that resell ServiceNow product licenses and services
Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services
Service Provider: Partners managing and operating ServiceNow instances on behalf of end clients
Build: Partners building and distributing applications and integrations for the ServiceNow Platform
Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years
Specialist: Partners with a fast-developing NOW practice that exhibits some capability and success measures
Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures
Elite: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions
Global Elite: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions
ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)