We work with organizations where platform decisions carry real weight. Governance, architecture, and long-term outcomes are not optional. We are built differently from traditional consulting models, with an architecture-first approach where strategy and platform design lead every engagement. Delivery follows with intention. Our teams are senior-led, including Certified Master Architects and Certified Technical Architects. This is how we support leaders making high-stakes platform decisions. Our focus areas include: AI, Architecture & Governance - Platform strategy, governance models, and scalable AI adoption. Connecting ITOM, ITAM, SPM, and EA into a unified, accountable operating model. Customer Workflows - Modernizing CRM, CPQ, field service, and digital experience on ServiceNow. And deep domain expertise across the insurance value chain, supported by purpose-built IP and accelerators.
Naitiv Partners Inc Naitiv is an AI-native, advisory & architecture-first ServiceNow partner built for enterprise transformation. Contact Partner Visit Website Customer satisfaction score 5 out of 5 The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement. ServiceNow Store See all applications and solutions Headquarters Houston, Texas, United States
Naitiv Partners Inc Contact Partner Partner Types Product Certifications Expertise Classification Accreditations Focus Industries Location Resources
About Naitiv Partners Inc We work with organizations where platform decisions carry real weight. Governance, architecture, and long-term outcomes are not optional. We are built differently from traditional consulting models, with an architecture-first approach where strategy and platform design lead every engagement. Delivery follows with intention. Our teams are senior-led, including Certified Master Architects and Certified Technical Architects. This is how we support leaders making high-stakes platform decisions. Our focus areas include: AI, Architecture & Governance - Platform strategy, governance models, and scalable AI adoption. Connecting ITOM, ITAM, SPM, and EA into a unified, accountable operating model. Customer Workflows - Modernizing CRM, CPQ, field service, and digital experience on ServiceNow. And deep domain expertise across the insurance value chain, supported by purpose-built IP and accelerators. Load More Load Less
Partner Types Operates in the following capacities. Consulting & Implementation Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support. Partner segment Registered The segments include Registered, Specialist, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.  Build Builds solutions and apps/integrations made available on the ServiceNow Store. Partner segment Select The segments include Registered, Select, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.
Product certifications Holds one or more ServiceNow credentials and competitive differentiation. Expand All Collapse All App Engine ServiceNow Certified Application Developer (CAD) 3 Customer Service Management (CSM) Suite Certification - CSM Professional 2 Financial Services Operations - Banking Suite Certification - FSO Banking and Wealth Management Professional 1 Human Resources (HR) Suite Certification - HR Professional 2 Now Assist for Creator Now Assist for Creator Implementation Delivery Accreditation 1 Now Assist for Customer Service Management (CSM) Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite 1 Workflow Data Fabric Suite Certification - Workflow Data Fabric 1
Expertise classification Embodies experience, knowledge, and education. Certified Master Architect (CMA) The Master Architect is a trusted technical advisor and a valued partner on the digital transformation journey with ServiceNow. Skilled individual(s) 2
Accreditations Certifies the level of training and expert knowledge. Presales Accreditation Certified ServiceNow staff who determine the appropriate products to introduce as a solution. Accreditation(s) 3 Sales Accreditation Sales staff who understand the value of the Now Platform and are certified ServiceNow experts. Accreditation(s) 4 Delivery Accreditation Internal implementation specialists with industry experience and proven knowledge on the Now Platform. Accreditation(s) 3
Focus industries Self-declared by partner. Education Energy and Utilities Government Manufacturing
Location and coverage The partner’s coverage location, validated by ServiceNow. Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Americas Canada, United States Houston, United States Asia Pacific & Japan Australia, Japan, South Korea, New Zealand Europe, Middle East & Africa Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia
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