ND and Co Pty Ltd

Experts in automation, integration and simplifying processes for your business.

About ND and Co Pty Ltd

ND&Co is an Australian based professional services company specialising in the area of ITSM design and implementations, automation workflows and integrations with external platforms into ServiceNow. What sets us apart? We are not only experts in ServiceNow but have a team of highly skilled individuals delivering infrastructure and cloud platform solutions for identity management, endpoint security and cloud data protection solutions. Our ServiceNow developers are cross skilled in all things technology, and our architects will provide end to end solutions to cover all your technology needs. Call to organise a meeting to discuss your next project or just to find out more about our company.

Product Line Certifications

IT Operations Management
  • Certified Implementation Specialist – Discovery 1
  • Certified Implementation Specialist – Event Management 1
  • Certified Implementation Specialist – Service Mapping 1
Now Platform App Engine
  • Certified Implementation Specialist – Service Provider 1
  • ServiceNow Certified Application Developer 1

Country and Region Coverage

ServiceNow Implementation Territories

  • APJ

    Australia

Partner Locations

  • APJ

    Australia

ServiceNow Assure

Headquarters

Sydney, New South Wales, Australia

ServiceNow Partner Type

Services

Industry

Financial Services, Government, Healthcare and Life sciences

Customer Satisfaction Score

4.47 out of 5 from Responses

Target Company Size

1,001 to 5,000

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.