NetBrain is an adaptive network automation platform designed to augment IT Operations and automate problem investigation. Fitting seamlessly into existing ServiceNow workflows, NetBrain enables faster and safer incident response, cross-silo IT collaboration, and continuously reduced MTTR. NetBrain’s ServiceNow App provides the missing piece for the ITSM framework, closing the gap between detection of a fault and the action of investigating. NetBrain integrates Dynamic Map and Executable Runbook automation technologies into ServiceNow, enriching every ticket with an embedded network map and automated diagnostics. Eliminate finger pointing and collaborate with other IT teams during problem investigation using a shared view of the network. The embedded Dynamic Map becomes your documentation mechanism, tracking all aspects of incident investigation.