NetServices Inc.

NetServices is an SBA certified small disadvantaged ServiceNow partner supporting U.S. federal cleared and non-cleared markets.

About NetServices Inc.

NetServices Inc is a small, minority-owned IT services firm and since our inception, we have maintained a reputation for developing and implementing high-quality, cutting edge, yet cost-effective solutions to current industry challenges. NSI consists of a team of highly capable engineers with a history of successful deliveries into U.S. federal including civilian, DoD and the Intelligence Community. By taking on challenging ServiceNow initiatives, we cultivate our talent and are continually evolving through our partnerships with clients. Our close-knit team of TS//SCI cleared and non-cleared engineers, analysts, and program managers represent some of the best talent locally available. Our experience encompasses roles from delivering traditional ServiceNow platform offerings to finding new and innovative uses of the platform to best meet our customers' needs.

Product Line Certifications

IT Operations Management
  • Certified Implementation Specialist – Discovery 1
Now Platform App Engine
  • ServiceNow Certified Application Developer 3

Public Sector Designations

US Federal Socio-Economic Status

Minority-Owned Small Business (MOSB)

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    United States

Partner Locations

  • AMS

    United States

ServiceNow Assure

Headquarters

Centreville, Virginia, United States

ServiceNow Partner Type

Public Sector, Services

Industry

Government

Target Company Size

1 to 5,000

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.