Nexthink S.A.

Powering Exceptional End-User Experience. Revolutionize Business Productivity for the Digital Workplace

About Nexthink S.A.

Nexthink Step-Changes Critical IT Operations Accelerating Digital Transformation Eliminate disruption from changes in your end-user computing and innovate faster. Enabling Proactive IT Support Discover and fix incidents before your users experience them. Safeguarding Compliance & Security Ensure end users are compliant with your policies.

Country and Region Coverage

Partner Locations

  • EMEA

    Switzerland

Headquarters

Prilly, Vaud, Switzerland

ServiceNow Partner Type

Technology

Industry

Education, Financial Services, Government, Healthcare and Life sciences, Manufacturing

ServiceNow Store

Store Application(s)

Target Company Size

10,000+

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.