noris network AG

noris network AG

About noris network AG

With noris network, companies with demand for high security and high availability can operate ServiceNow in a certified and secure data center in Germany (Schrems II). We support you with our many years of experience in the implementation and operation of the ServiceNow platform. Thanks to our expertise and commitment, you can rest assured that your ServiceNow solution will run securely and reliably. This allows you to focus on your core business.

Product Line Certifications

Customer Service Management
  • Suite Certification - CSM Professional 1
HR Service Delivery
  • Suite Certification - HR Professional 1
IT Service Management
  • Suite Certification - ITSM Professional 1
Strategic Portfolio Management
  • Certified Implementation Specialist – Project Portfolio Management 1

Country and Region Coverage

ServiceNow Implementation Territories

  • EMEA

    Germany

ServiceNow Resale Territories

  • EMEA

    Germany

ServiceNow Service Provider Territories

  • EMEA

    Germany

Partner Locations

  • EMEA

    Germany

Headquarters

Nuremberg, Bavaria, Germany

ServiceNow Partner Type

Sales, Service Provider, Services

Industry

Financial Services, Government, Healthcare and Life sciences, Manufacturing, Service Provider

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.