OPENTEC Computação & Sistemas Ltda.
Servicenow Sales, Consulting and Implementation Partner
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Customer satisfaction score
5 out of 5
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
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Headquarters
Rio de Janeiro, RJ-Rio de Janeiro, Brazil
OPENTEC Computação & Sistemas Ltda.
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Partner Types
Product Certifications
Accreditations
Focus Industries
Location
Resources
About OPENTEC Computação & Sistemas Ltda.
Since our founding in 1994, we have offered innovative solutions and support to public and private organizations in digital transformation, process modernization, and technological innovation.
We work on projects, deployment, implementation, support, continuous evolution, and application development for various organizational areas (IT, HR, Customer and Citizen Services, Engineering, Finance, Facilities, and others).
Our ServiceNow Professional Services cover the entire platform journey:
Projects — Implementation of scalable solutions using ServiceNow's Now Create methodology and best practices.
Support and Continuous Evolution — Specialized support, maintenance, improvements, and new features to keep the platform constantly evolving, keeping pace with business needs.
Application Development — Customized applications, workflows, and automations that digitize processes, integrate business areas, and maximize the value of ServiceNow.
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Partner Types
Operates in the following capacities.
Reseller
Markets and resells ServiceNow products and packaged services.
Partner segment
Select
The segments include Registered, Select, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.
Consulting & Implementation
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Partner segment
Select
The segments include Registered, Select, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.
Product certifications
The certifications shown are those most relevant to ServiceNow deployments. Partners may hold additional certifications not displayed on this profile.
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App Engine
ServiceNow Certified Application Developer (CAD)
4
Customer Service Management (CSM)
Suite Certification - CSM Professional
2
Financial Services Operations - Banking
Suite Certification - FSO Banking and Wealth Management Professional
1
Healthcare & Life Sciences
Suite Certification - Healthcare and Life Sciences Management Professional
1
ITSM Pro
Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM))
2
Micro-Certification – DevOps Change Velocity
1
Suite Certification - ITSM Professional
1
ITSM Standard
Certified Implementation Specialist – IT Service Management (CIS-ITSM)
1
Employee Center Accreditation
2
Now Assist for Creator
Now Assist for Creator Implementation Delivery Accreditation
2
Now Assist for Customer Service Management (CSM)
Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite
1
Now Assist for IT Service Management (ITSM)
Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite
2
Strategic Portfolio Management Standard
Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)
1
Workplace Service Delivery
Suite Certification - Workplace Service Delivery
1
Accreditations
Certifies the level of training and expert knowledge.
Presales Accreditation
Certified ServiceNow staff who determine the appropriate products to introduce as a solution.
Accreditation(s)
13
Sales Accreditation
Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
Accreditation(s)
11
Delivery Accreditation
Internal implementation specialists with industry experience and proven knowledge on the Now Platform.
Accreditation(s)
7
Focus industries
Self-declared by partner.
Government
Technology
Location and coverage
The partner’s coverage location, validated by ServiceNow.
Reseller
Consulting & Implementation
Regional Coverage
Country Coverage
Partner Office Locations
Americas
Brazil
Rio de Janeiro, Brazil
Regional Coverage
Country Coverage
Partner Office Locations
Americas
Brazil, Canada, United States
Rio de Janeiro, Brazil
Asia Pacific & Japan
Australia, Japan, South Korea, New Zealand
Europe, Middle East & Africa
Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia
Partner resources and collateral
Partners are encouraged to use the Partner Portal for uploading purposes.
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Additional resources
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Topics
The ServiceNow Reseller Partner Program
The ServiceNow Service Provider Partner Program
The ServiceNow Consulting & Implementation Partner Program
The ServiceNow Build Partner Program