OPENTEC Computação & Sistemas Ltda. Servicenow Sales, Consulting and Implementation Partner Contact Partner Visit Website Customer satisfaction score 5 out of 5 The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement. ServiceNow Store See all applications and solutions Headquarters Rio de Janeiro, RJ-Rio de Janeiro, Brazil
OPENTEC Computação & Sistemas Ltda. Contact Partner Partner Types Product Certifications Accreditations Focus Industries Location Resources
About OPENTEC Computação & Sistemas Ltda. Since our founding in 1994, we have offered innovative solutions and support to public and private organizations in digital transformation, process modernization, and technological innovation. We work on projects, deployment, implementation, support, continuous evolution, and application development for various organizational areas (IT, HR, Customer and Citizen Services, Engineering, Finance, Facilities, and others). Our ServiceNow Professional Services cover the entire platform journey: Projects — Implementation of scalable solutions using ServiceNow's Now Create methodology and best practices. Support and Continuous Evolution — Specialized support, maintenance, improvements, and new features to keep the platform constantly evolving, keeping pace with business needs. Application Development — Customized applications, workflows, and automations that digitize processes, integrate business areas, and maximize the value of ServiceNow. Load More Load Less
Partner Types Operates in the following capacities. Reseller Markets and resells ServiceNow products and packaged services. Partner segment Select The segments include Registered, Select, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.  Consulting & Implementation Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support. Partner segment Select The segments include Registered, Select, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results. 
Product certifications The certifications shown are those most relevant to ServiceNow deployments. Partners may hold additional certifications not displayed on this profile. Expand All Collapse All App Engine ServiceNow Certified Application Developer (CAD) 4 Customer Service Management (CSM) Suite Certification - CSM Professional 2 Financial Services Operations - Banking Suite Certification - FSO Banking and Wealth Management Professional 1 Healthcare & Life Sciences Suite Certification - Healthcare and Life Sciences Management Professional 1 ITSM Pro Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM)) 2 Micro-Certification – DevOps Change Velocity 1 Suite Certification - ITSM Professional 1 ITSM Standard Certified Implementation Specialist – IT Service Management (CIS-ITSM) 1 Employee Center Accreditation 2 Now Assist for Creator Now Assist for Creator Implementation Delivery Accreditation 2 Now Assist for Customer Service Management (CSM) Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite 1 Now Assist for IT Service Management (ITSM) Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite 2 Strategic Portfolio Management Standard Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM) 1 Workplace Service Delivery Suite Certification - Workplace Service Delivery 1
Accreditations Certifies the level of training and expert knowledge. Presales Accreditation Certified ServiceNow staff who determine the appropriate products to introduce as a solution. Accreditation(s) 13 Sales Accreditation Sales staff who understand the value of the Now Platform and are certified ServiceNow experts. Accreditation(s) 11 Delivery Accreditation Internal implementation specialists with industry experience and proven knowledge on the Now Platform. Accreditation(s) 7
Focus industries Self-declared by partner. Government Technology
Location and coverage The partner’s coverage location, validated by ServiceNow. Reseller Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Americas Brazil Rio de Janeiro, Brazil Regional Coverage Country Coverage Partner Office Locations Americas Brazil, Canada, United States Rio de Janeiro, Brazil Asia Pacific & Japan Australia, Japan, South Korea, New Zealand Europe, Middle East & Africa Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia
Partner resources and collateral Partners are encouraged to use the Partner Portal for uploading purposes.
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