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Enterprise Mobility Solutions LLC dba Pathways Consulting Group

Pathways Consulting Group is an Elite Partner 100% focused on ServiceNow. It’s what we do, it’s all we do.

About Enterprise Mobility Solutions LLC dba Pathways Consulting Group

Pathways Consulting Group is a ServiceNow Elite Partner and is 100% dedicated to delivering unparalleled ServiceNow expertise to help companies transform their business and drive value with ServiceNow. Helping clients unlock productivity, fuel efficiency and accelerate the path to digital transformation for over a decade, they are recognized by ServiceNow for their 5/5 customer satisfaction rating and have earned a reputation for strategic and technical excellence as well as a flexible, collaborative approach and proven outcomes.

ServiceNow Designations & Awards

Consulting And Implementation Partner
Reseller Partner
Service Provider Partner
Build Partner

Accreditations

  • Presales Accreditation
    22
  • Sales Accreditation
    21
  • Delivery Accreditation
    22

Product Line Certifications

Customer Service Management
  • Certified Implementation Specialist – Customer Service Management 2
  • Suite Certification - CSM Professional 2
Governance, Risk and Compliance
  • Certified Implementation Specialist – Risk and Compliance 1
HR Service Delivery
  • Certified Implementation Specialist – Human Resources 10
  • Suite Certification - HR Professional 7
IT Asset Management
  • Certified Implementation Specialist – Hardware Asset Management 1
  • Certified Implementation Specialist – Software Asset Management 1
IT Operations Management
  • Certified Implementation Specialist – Cloud Provisioning and Governance 1
  • Certified Implementation Specialist – Discovery 7
  • Certified Implementation Specialist – Event Management 2
  • Certified Implementation Specialist – Service Mapping 3
IT Service Management
  • Certified Implementation Specialist – IT Service Management 10
  • Suite Certification - ITSM Professional 7
Now Platform App Engine
  • Certified Implementation Specialist – Service Provider 2
  • ServiceNow Certified Application Developer 16
Security Operations
  • Certified Implementation Specialist – Vulnerability Response 1
Strategic Portfolio Management
  • Certified Implementation Specialist – Application Portfolio Management 4
  • Certified Implementation Specialist – Project Portfolio Management 3

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    United States

ServiceNow Resale Territories

  • AMS

    United States

ServiceNow Service Provider Territories

  • AMS

    United States

Partner Locations

  • AMS

    United States

Partner Website
Headquarters

Iselin, New Jersey, United States

ServiceNow Assure

SERVICENOW PARTNER TYPE
  • Build Advanced Platform
  • Consulting & Implementation Elite
  • Reseller Elite
  • Service Provider Elite
Product Line Achievements
  • Accreditation
  • Strategic Portfolio Management
  • HR Service Delivery
  • IT Service Management
  • AppStore
  • IT Operations Management
  • Security Operations
  • Certification
  • Now Platform App Engine
SERVICENOW WORKFLOW ACHIEVEMENTS
  • Employee Workflow
Industry
  • Financial Services
  • Government
  • Healthcare and Life Sciences
  • Manufacturing
  • Telecom Media Technology
Customer Satisfaction Score

4.87 out of 5 from Responses

ServiceNow Store

App(s): 1

See All Applications

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?

The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.

ServiceNow partnership with designated partner practices:

Reseller: Partners that resell ServiceNow product licenses and services

Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services

Service Provider​: Partners managing and operating ServiceNow instances on behalf of end clients

Build: Partners building and distributing applications and integrations for the ServiceNow Platform

Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years

Specialist​: Partners with a fast-developing NOW practice that exhibits some capability and success measures

Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures

Elite​: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions

Global Elite​: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions

ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)

Partner-owned applications built on the Now Platform.
Built integrations the partner has created on the Now Platform.