Peraton Corp

DO THE CAN'T BE DONE.

About Peraton Corp

We are a proven digital transformation partner and we help our customers plan, design and implement cloud-enabled services. As a ServiceNow Premium Partner, we are able to jump start implementation, determine the most secure and cost effective deployment model—whether that be on premise, managed service or a combination of the two—while quickly and efficiently tailoring that environment to meet specific agency or department needs with minimal disruption and latency. Peraton was formed to take on big challenges. We are an engine for growth and success and we enable our customers to build a better nation. Let us show you how. For additional information, please contact Melissa Adams, Peraton Strategic Alliances Manager at Melissaa@mail.Peraton.com

Product Line Certifications

HR Service Delivery
  • Certified Implementation Specialist – Human Resources 1
IT Asset Management
  • Certified Implementation Specialist – Software Asset Management 1
IT Operations Management
  • Certified Implementation Specialist – Event Management 1
IT Service Management
  • Certified Implementation Specialist – IT Service Management 7
  • Suite Certification - ITSM Professional 6
Strategic Portfolio Management
  • Certified Implementation Specialist – Project Portfolio Management 1

Country and Region Coverage

ServiceNow Service Provider Territories

  • AMS

    United States

Partner Locations

  • AMS

    United States

Headquarters

Herndon, Virginia, United States

ServiceNow Partner Type

Sales, Service Provider

Industry

Education, Government, Healthcare and Life sciences, Service Provider, Transportation and Logistics

Customer Satisfaction Score

4 out of 5 from Responses

ServiceNow Store

Store Application(s)

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.