periscope7

Creating Extraordinary Solutions with ServiceNow

About periscope7

We are a team of strong individuals ready to transform your company's app landscape with the power of the ServiceNow platform. Tailored to your business, we help you to deliver striking solutions to your customers and users. Our team has more than 30 years combined experience from successful ServiceNow projects to offer. If you want to build something new or if you simply want to protect your investment in the platform: Get in touch! Let us guide you build great applications, a robust platform architecture and a create good fitting governance to align with your platform strategy and operating model. ‍ Make the app transformation happen. NOW.

Product Line Certifications

Customer Service Management
  • Certified Implementation Specialist – Customer Service Management 3
  • Suite Certification - CSM Professional 3
HR Service Delivery
  • Certified Implementation Specialist – Human Resources 5
  • Suite Certification - HR Professional 5
IT Asset Management
  • Certified Implementation Specialist – Software Asset Management 1
IT Business Management
  • Certified Implementation Specialist – Project Portfolio Management 1
IT Operations Management
  • Certified Implementation Specialist – Event Management 2
IT Service Management
  • Certified Implementation Specialist – IT Service Management 5
  • Suite Certification - ITSM Professional 5
Now Platform App Engine
  • ServiceNow Certified Application Developer 4

Country and Region Coverage

ServiceNow Resale Territories

  • EMEA

    Germany

Partner Locations

  • EMEA

    Germany

Headquarters

Hamburg, Hamburg, Germany

ServiceNow Partner Type

Sales

Industry

Energy and Utilities, Financial Services, Manufacturing

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.