Plat4mation is an Elite Partner dedicated to delivering world-class products and services. We are driven to realize maximum value for each customer.

About Plat4mation

Based in The Netherlands, Belgium, Germany, Switzerland, US, and India, Plat4mation is a boutique ServiceNow partner dedicated to delivering world-class ServiceNow products and services. We are driven to realize maximum value in your IT, Employee, and Customer workflow experience by providing a combination of strategic, functional, and technical expertise. Our teams assist customers all over the world to unleash the potential of ServiceNow to accomplish their digital transformation objectives. We provide strategic direction, ensuring maximum value and a short time to market. Our ServiceNow implementation projects are characterized by a delivery that exceeds customer expectations in all areas, resulting in high customer satisfaction rates. Our single platform focus enables us to implement all ServiceNow modules. Since our inception in 2013, we have been successful at delivering award-winning ServiceNow applications that offer unique user and flow experiences.

ServiceNow Designations & Awards

Consulting And Implementation Partner
Reseller Partner
Service Provider Partner
Build Partner
Built With ServiceNow Offerings
Global Partner Award 2021
EMEA Regional Partner Award 2021
EMEA Regional Partner Award 2020

Offerings and Solutions

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Employee Experience
WSD in 30 Days
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Operational Excellence

ServiceNow Expertise

  • Certified Master Architect (CMA)

    Certified Master Architect (CMA)

  • Certified Technical Architect (CTA)

    Certified Technical Architect (CTA)



  • Presales Accreditation
  • Sales Accreditation
  • Delivery Accreditation

Product Line Certifications

Customer Service Management
  • Certified Implementation Specialist – Customer Service Management 43
  • Certified Implementation Specialist – Field Service Management 4
  • Suite Certification - CSM Professional 17
Governance, Risk and Compliance
  • Certified Implementation Specialist – Risk and Compliance 10
  • Certified Implementation Specialist – Vendor Risk Management 11
HR Service Delivery
  • Certified Implementation Specialist – Human Resources 30
  • Suite Certification - HR Professional 16
IT Asset Management
  • Certified Implementation Specialist – Hardware Asset Management 3
  • Certified Implementation Specialist – Software Asset Management 8
IT Operations Management
  • Certified Implementation Specialist – Cloud Provisioning and Governance 3
  • Certified Implementation Specialist – Discovery 22
  • Certified Implementation Specialist – Event Management 13
  • Certified Implementation Specialist – Service Mapping 6
IT Service Management
  • Certified Implementation Specialist – IT Service Management 101
  • Suite Certification - ITSM Professional 42
Now Platform App Engine
  • Certified Implementation Specialist – Service Provider 2
  • ServiceNow Certified Application Developer 90
Security Operations
  • Certified Implementation Specialist – Security Incident Response 5
  • Certified Implementation Specialist – Vulnerability Response 8
Strategic Portfolio Management
  • Certified Implementation Specialist – Application Portfolio Management 14
  • Certified Implementation Specialist – Project Portfolio Management 21

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    United States

  • EMEA

    Austria, The Netherlands, Luxembourg, Switzerland, Liechtenstein, Belgium, Germany

ServiceNow Resale Territories

  • AMS

    Canada, United States

  • EMEA

    Austria, Ireland, The Netherlands, Luxembourg, Switzerland, France, Liechtenstein, United Kingdom, Belgium, Germany

ServiceNow Service Provider Territories

  • AMS

    Canada, United States

  • EMEA

    Austria, The Netherlands, Luxembourg, Switzerland, United Kingdom, Belgium, Germany

Partner Locations

  • AMS

    United States

  • EMEA

    The Netherlands, Switzerland, Belgium, Germany


Utrecht, Utrecht, The Netherlands

ServiceNow Assure

  • Build Advanced Platform
  • Consulting & Implementation Elite
  • Reseller Elite
  • Service Provider Elite
  • Built with ServiceNow Offerings
  • Built on ServiceNow Solutions
Product Line Achievements
  • Now Platform App Engine
  • Governance, Risk and Compliance
  • Accreditation
  • Strategic Portfolio Management
  • IT Service Management
  • AppStore
  • HR Service Delivery
  • Certification
  • Creator Workflow
  • Employee Workflow
  • Education
  • Energy and Utilities
  • Financial Services
  • Government
  • Healthcare and Life Sciences
  • Manufacturing
  • Retail and Hospitality
  • Service Provider
  • TMT
  • Telecom Media Technology
  • Transportation and Logistics
Customer Satisfaction Score

3.98 out of 5 from Responses

ServiceNow Store

App(s): 11

See All Applications

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?

The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.

ServiceNow partnership with designated partner practices:

Reseller: Partners that resell ServiceNow product licenses and services

Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services

Service Provider​: Partners managing and operating ServiceNow instances on behalf of end clients

Build: Partners building and distributing applications and integrations for the ServiceNow Platform

Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years

Specialist​: Partners with a fast-developing NOW practice that exhibits some capability and success measures

Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures

Elite​: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions

Global Elite​: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions

ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)

Partner-owned applications built on the Now Platform.
Built integrations the partner has created on the Now Platform.
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