Plat4mation is an Elite Partner dedicated to delivering world-class products and services. We are driven to realize maximum value for each customer.

About Plat4mation

Based in The Netherlands, Belgium, Germany, Switzerland, US, and India, Plat4mation is a boutique ServiceNow partner dedicated to delivering world-class ServiceNow products and services. We are driven to realize maximum value in your IT, Employee, and Customer workflow experience by providing a combination of strategic, functional, and technical expertise. Our teams assist customers all over the world to unleash the potential of ServiceNow to accomplish their digital transformation objectives. We provide strategic direction, ensuring maximum value and a short time to market. Our ServiceNow implementation projects are characterized by a delivery that exceeds customer expectations in all areas, resulting in high customer satisfaction rates. Our single platform focus enables us to implement all ServiceNow modules. Since our inception in 2013, we have been successful at delivering award-winning ServiceNow applications that offer unique user and flow experiences.

ServiceNow Designations & Awards

EMEA Regional Partner Award 2021
EMEA Regional Partner Award 2020
Global Partner Award 2021

Offerings and Solutions

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Operating Excellence 

ServiceNow Expertise

  • Certified Technical Architect (CTA)


Product Line Certifications

Customer Service Management
  • Certified Implementation Specialist – Customer Service Management 18
  • Certified Implementation Specialist – Field Service Management 6
  • Suite Certification - CSM Professional 12
Governance, Risk and Compliance
  • Certified Implementation Specialist – Risk and Compliance 6
  • Certified Implementation Specialist – Vendor Risk Management 6
HR Service Delivery
  • Certified Implementation Specialist – Human Resources 17
  • Suite Certification - HR Professional 11
IT Asset Management
  • Certified Implementation Specialist – Software Asset Management 6
IT Operations Management
  • Certified Implementation Specialist – Cloud Provisioning and Governance 3
  • Certified Implementation Specialist – Discovery 14
  • Certified Implementation Specialist – Event Management 11
  • Certified Implementation Specialist – Service Mapping 6
IT Service Management
  • Certified Implementation Specialist – IT Service Management 83
  • Suite Certification - ITSM Professional 37
Now Platform App Engine
  • Certified Implementation Specialist – Service Provider 2
  • ServiceNow Certified Application Developer 29
Security Operations
  • Certified Implementation Specialist – Security Incident Response 3
  • Certified Implementation Specialist – Vulnerability Response 4
Strategic Portfolio Management
  • Certified Implementation Specialist – Application Portfolio Management 11
  • Certified Implementation Specialist – Project Portfolio Management 18

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    United States

  • EMEA

    Austria, The Netherlands, Luxembourg, Switzerland, Belgium, Germany

ServiceNow Resale Territories

  • AMS

    Canada, United States

  • EMEA

    Austria, Ireland, The Netherlands, Luxembourg, Switzerland, United Kingdom, Belgium, Germany

ServiceNow Service Provider Territories

  • AMS

    Canada, United States

  • EMEA

    Austria, The Netherlands, Luxembourg, Switzerland, United Kingdom, Belgium, Germany

Partner Locations

  • AMS

    United States

  • EMEA

    The Netherlands, Switzerland, Belgium

ServiceNow Assure


Utrecht, Utrecht, The Netherlands

ServiceNow Partner Type

Sales, Service Provider, Services, Technology

Product Line Achievements

Now Platform App Engine, Governance, Risk and Compliance, Strategic Portfolio Management, IT Service Management, HR Service Delivery


Education, Energy and Utilities, Financial Services, Government, Healthcare and Life sciences, Manufacturing, Retail and Hospitality, Service Provider, TMT, Telecom Media Technology, Transportation and Logistics

Customer Satisfaction Score

4.03 out of 5 from Responses

ServiceNow Store

Store Application(s)

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.