Plat4mation

Plat4mation is an Elite Partner dedicated to delivering world-class products and services. We are driven to realize maximum value for each customer.

About Plat4mation

Based in The Netherlands, Belgium, Germany, US and India, Plat4mation is a boutique ServiceNow partner dedicated to delivering world-class ServiceNow products and services. We are driven to realize maximum value in your IT, Employee and Customer workflow experience by providing a combination of strategic, functional and technical expertise. Our teams assist customers all over the world to unleash the potential of ServiceNow to accomplish their digital transformation objectives. We provide strategic direction, ensuring maximum value and short time to market. Our ServiceNow implementation projects are characterized by a delivery that exceeds customer expectations in all areas, resulting in a customer satisfaction rate of 9.2 out of 10. Our single platform focus enables us to implement all ServiceNow modules. Since our inception in 2013, we have been successful at delivering award-winning ServiceNow applications that offer unique user and flow experiences.

ServiceNow Designations & Awards

EMEA Regional Partner Award 2021
EMEA Regional Partner Award 2020
Global Partner Award 2021

Industry Solutions

view more - 4Industry
Manufacturing
4Industry

Product Line Certifications

Customer Service Management
  • Certified Implementation Specialist – Customer Service Management 9
  • Certified Implementation Specialist – Field Service Management 3
  • Suite Certification - CSM Professional 7
Governance, Risk and Compliance
  • Certified Implementation Specialist – Risk and Compliance 3
  • Certified Implementation Specialist – Vendor Risk Management 2
HR Service Delivery
  • Certified Implementation Specialist – Human Resources 6
  • Suite Certification - HR Enterprise 5
  • Suite Certification - HR Professional 5
IT Asset Management
  • Certified Implementation Specialist – Software Asset Management 2
IT Business Management
  • Certified Implementation Specialist – Application Portfolio Management 8
  • Certified Implementation Specialist – Project Portfolio Management 10
IT Operations Management
  • Certified Implementation Specialist – Cloud Provisioning and Governance 3
  • Certified Implementation Specialist – Discovery 11
  • Certified Implementation Specialist – Event Management 8
  • Certified Implementation Specialist – Service Mapping 5
IT Service Management
  • Certified Implementation Specialist – IT Service Management 63
  • Suite Certification - ITSM Professional 23
Now Platform App Engine
  • ServiceNow Certified Application Developer 18
Security Operations
  • Certified Implementation Specialist – Security Incident Response 2
  • Certified Implementation Specialist – Vulnerability Response 3

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    United States

  • EMEA

    Austria, The Netherlands, Luxembourg, Switzerland, Belgium, Germany

ServiceNow Resale Territories

  • AMS

    Canada, United States

  • EMEA

    Austria, Ireland, The Netherlands, Luxembourg, Switzerland, United Kingdom, Belgium, Germany

Partner Locations

  • EMEA

    The Netherlands

ServiceNow Assure

Headquarters

Utrecht, Utrecht, The Netherlands

ServiceNow Partner Type

Sales, Services, Technology

Product Line Expertise

IT Service Management, HR Service Delivery, IT Business Management, Customer Service Management

Industry

Education, Energy and Utilities, Financial Services, Government, Healthcare and Life sciences, Manufacturing, Retail and Hospitality, Service Provider, Telecom Media Technology, Transportation and Logistics

Customer Satisfaction Score

4.15 out of 5 from Responses

ServiceNow Store

Store Application(s)

Target Company Size

10,000+

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.