Precision Task Group, Inc.

For over 35 years, PTG has defined our value through responsiveness, vision, quality and collaboration in every client engagement.

About Precision Task Group, Inc.

PTG has been a ServiceNow partner and reseller since 2012. As a partner, we offer ServiceNow implementation services through a combination of our internal resources and a robust alliance partner network. Our organizational change services focus on helping clients successfully adopt and leverage the robust capabilities of ServiceNow. PTG specializes in providing experienced ServiceNow consultants in project, contract to hire and full time positions. PTG is a certified diversity supplier at both the state and federal levels. We offer direct purchase ServiceNow contracts for qualified state and local organizations across the United States.

Product Line Certifications

IT Business Management
  • Certified Implementation Specialist – Project Portfolio Management 1
IT Service Management
  • Certified Implementation Specialist – IT Service Management 1

Public Sector Designations

US Federal Socio-Economic Status

Small Disadvantaged Business (SDB)

US contract/procurement Vehicles

General Services Administration Schedule 70 (GSA)

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    United States

ServiceNow Resale Territories

  • AMS

    United States

ServiceNow Service Provider Territories

  • AMS

    United States

Partner Locations

  • AMS

    United States

ServiceNow Assure

Headquarters

Houston, Texas, United States

ServiceNow Partner Type

Public Sector, Sales, Service Provider, Services

Industry

Education, Government

Customer Satisfaction Score

4.67 out of 5 from Responses

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.