Quality Forward EQMS

Enterprise Quality Management System for highly regulated industries

About Quality Forward EQMS

Quality Forward provides a cloud-based EQMS solution which enables companies to manage, monitor and control the required quality processes. The solution serves highly regulated industries such as pharmaceuticals, medical equipment, food, chemicals, automotive and aerospace which need to comply with stringent regulations (e.g., FDA, EMA, GxP, ISO etc.). The SaaS solution tracks and manages all quality related processes such as Deviations, CAPAs, Change Controls, Complaints and Audits from issue to resolution.Built on the Now Platform, the agile solution is also suitable for SMBs and additional industries. Founded in 2016, Quality Forward is managed by experts in the international software industry in the field of EQMS and with experience with ServiceNow cloud platform. The company is a pioneer in the EQMS cloud market. With Quality Forward, compliance is easier, more efficient and affordable for companies of all sizes that have to meet stringent regulatory requirements.

Country and Region Coverage

Partner Locations

  • EMEA



Beit Uziel, Central, Israel

  • Build Platform
  • Healthcare and Life Sciences
ServiceNow Store

Store Application(s)

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?

The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.

ServiceNow partnership with designated partner practices:

Reseller: Partners that resell ServiceNow product licenses and services

Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services

Service Provider​: Partners managing and operating ServiceNow instances on behalf of end clients

Build: Partners building and distributing applications and integrations for the ServiceNow Platform

Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years

Specialist​: Partners with a fast-developing NOW practice that exhibits some capability and success measures

Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures

Elite​: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions

Global Elite​: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions

ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)