QuickNexus LLC

CMDB Done Right! We focus exclusively on the CMDB in ServiceNow.

About QuickNexus LLC

At QuickNexus, we focus exclusively on the CMDB in ServiceNow. We have successfully completed more than 100 CMDB and ServiceNow Discovery Projects enabling our Customers with impeccable ServiceNow Discovery Implementations to help them transform the health of their CMDB. Our ServiceNow Discovery Engagements include: Training and Knowledge Transfer | Alignment with the Common Services Data Model | Ongoing Roadmap | Design and Implementation | Operationalization and Maintenance. All QuickNexus engagements leverage our ServiceNow-Certified App, "Discovery Admin", available on the ServiceNow Store via the link below.

Product Line Certifications

IT Operations Management
  • Certified Implementation Specialist – Discovery 2

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    United States

Partner Locations

  • AMS

    United States

ServiceNow Assure

Headquarters

Washington, District Of Columbia, United States

ServiceNow Partner Type

Services, Technology

Customer Satisfaction Score

5 out of 5 from Responses

ServiceNow Store

Store Application(s)

Target Company Size

1,001 to 5,000

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.