A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.
About Raytion
Raytion is an internationally operating IT business consultancy. With a strategic focus on collaboration, search and cloud, Raytion designs, builds and operates rich business applications, including intelligent search-based solutions and enterprise search platforms. Raytion is one of the leading vendor-independent enterprise search specialists and a long-term integration partner of the major search technology vendors. Since 2001, Raytion has been implementing and operating high-quality, large-scale solutions for Global 500 companies and organizations worldwide.
Country and Region Coverage
Partner Locations
-
EMEA
Germany
Headquarters
Duesseldorf, Nrth Rhine Westfalia, Germany
SERVICENOW PARTNER TYPE
- Build Platform
Industry
- Financial Services
- Healthcare and Life Sciences
- Manufacturing
- Telecom Media Technology
ServiceNow Store
What is this?
The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.
How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
ServiceNow partnership with designated partner practices:
Reseller: Partners that resell ServiceNow product licenses and services
Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services
Service Provider: Partners managing and operating ServiceNow instances on behalf of end clients
Build: Partners building and distributing applications and integrations for the ServiceNow Platform
Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years
Specialist: Partners with a fast-developing NOW practice that exhibits some capability and success measures
Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures
Elite: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions
Global Elite: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions
ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)