ResolveGrid AI for Field Service Contact Partner Visit Website ServiceNow Store See all applications and solutions Headquarters Mountain View, California, United States
ResolveGrid Contact Partner Partner Types Focus Industries Resources
About ResolveGrid ResolveGrid is an AI-powered service resolution platform that helps field technicians, support agents, and customers fix equipment faster. It pairs an AI troubleshooting agent grounded in your service manuals, knowledge articles, and asset history with live visual assistance through ResolveGrid Assist (formerly CareAR). Technicians get step-by-step guidance in the field, can loop in remote experts, and complete work orders without leaving their workflow, while customers can get the same help from a simple browser link with no app to install. ResolveGrid integrates natively with ServiceNow Field Service, Customer Service, and ITSM, so resolutions happen inside the tools teams already use. The result: higher first-time fix rates, shorter time to resolution, fewer truck rolls, and service knowledge that grows with every job. Load More Load Less
Partner Types Operates in the following capacities. Build Builds solutions and apps/integrations made available on the ServiceNow Store. Partner segment Select The segments include Registered, Select, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.
Focus industries Self-declared by partner. Technology
Partner resources and collateral Partners are encouraged to use the Partner Portal for uploading purposes.
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Explore more Discover more ways the Partner Finder helps maximize your ServiceNow investment. Partner Team Additional resources ServiceNow Store Learn more about Partner Programs Topics The ServiceNow Reseller Partner Program The ServiceNow Service Provider Partner Program The ServiceNow Consulting & Implementation Partner Program The ServiceNow Build Partner Program