Servos LLC

We combine customer service domain expertise with deep skills across the ServiceNow platform to deliver solutions for our clients.

About Servos LLC

Servos is a strategic consulting organization with deep expertise in customer service. Our team has experience implementing enterprise software platforms from SAP to Salesforce, but we focus purely on the ServiceNow platform. At Servos, we leverage our skills across industry verticals and technology platforms to build focused teams to deliver digital transformation for our clients. At Servos, we help you provide great experiences for your customers by co-creating human-first solutions. We are experts in ServiceNow who always do the right thing for our clients, making sense of CSM so you don’t have to.

Product Line Certifications

Customer Service Management
  • Certified Implementation Specialist – Customer Service Management 13
  • Certified Implementation Specialist – Field Service Management 5
  • Suite Certification - CSM Professional 14
Governance, Risk and Compliance
  • Certified Implementation Specialist – Risk and Compliance 1
  • Certified Implementation Specialist – Vendor Risk Management 1
HR Service Delivery
  • Certified Implementation Specialist – Human Resources 1
  • Suite Certification - HR Professional 1
IT Asset Management
  • Certified Implementation Specialist – Software Asset Management 3
IT Operations Management
  • Certified Implementation Specialist – Discovery 2
  • Certified Implementation Specialist – Event Management 1
  • Certified Implementation Specialist – Service Mapping 1
IT Service Management
  • Certified Implementation Specialist – IT Service Management 8
  • Suite Certification - ITSM Professional 12
Now Platform App Engine
  • Certified Implementation Specialist – Service Provider 1
  • ServiceNow Certified Application Developer 5
Security Operations
  • Certified Implementation Specialist – Security Incident Response 1
  • Certified Implementation Specialist – Vulnerability Response 1
Strategic Portfolio Management
  • Certified Implementation Specialist – Project Portfolio Management 2

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    United States

ServiceNow Resale Territories

  • AMS

    United States

Partner Locations

  • AMS

    United States

ServiceNow Assure

Headquarters

Richmond, Virginia, United States

ServiceNow Partner Type

Sales, Services, Technology

Product Line Achievements

Now Platform App Engine, Customer Service Management, IT Service Management

Industry

Education, Financial Services, Government, Healthcare and Life sciences, Manufacturing, Telecom Media Technology

Customer Satisfaction Score

4.61 out of 5 from Responses

ServiceNow Store

Store Application(s)

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.